3.12 Open Door Policy

Purpose

Glin National College operates an open-door policy to enhance communications, resolve employee issues and enhance a positive working environment. The goal of this policy is to outline the company's approach to operating this open-door policy.

Scope

This policy applies equally to all employees.  

Policy 

It is Glin National College's philosophy that all employees have a valuable contribution to make in the workplace and that the ideas and suggestions of employees can contribute to the improved operation of this company. Therefore, any suggestions or comments on how the business operates are welcome. Similarly, employees are encouraged to voice concerns regarding the workplace, mainly where such matters may obstruct the smooth operation of day-to-day business. Such discussions should be conducted with the relevant members of management or staff.

Glin National College operates an open-door policy which encourages open communication between management and employees. An employee may make an informal approach to another employee or Manager to discuss and/or resolve any issue, concern, idea or suggestion that they may have. The discussion will be held openly, and follow-up steps may be agreed between the parties. Meetings will be arranged at a time suitable to all parties, as agreed.  

The open-door policy should address issues of concern to an employee as soon as a situation arises. However, should it not be possible to resolve a matter through this open channel, then the employee should refer to the company's Grievance Procedure to establish the correct manner in which to raise a formal grievance.