UKG FAQs

I’m unable to clock in. What should I do?

1. • Speak with your supervisor; they can help you correct your timesheet.
     
     

I’m locked out of UKG. What should I do?

1. • Email ps1_humanresources@moma.org and request a password reset.
     
     

I need to update my tax deduction. What should I do?

1. • You will need to complete an updated W-4 or IT-2104 form and email the documents to ps1_humanresources@moma.org.
     
     

I need to update my address. What should I do?

1. • You will need to submit a change request directly in UKG. The UKG Administrator will receive a notification and review/confirm your address change.
     
     

How do I access my pay stubs and tax documents?

1. • You can access your pay stubs and tax documents through the UKG portal. If you need assistance, please contact ps1_humanresources@moma.org
     
     

What is the process for requesting time off?

1. • You can request time off through the UKG portal. Please submit your request in accordance with your department’s policies and ensure you have approval from your supervisor.