CCA Common Questions

If you or your family members ever need support, we encourage you to explore the resources available through CCA@YourService. Whether you're dealing with personal challenges, balancing family and work responsibilities, or just seeking guidance on everyday matters, the EAP offers confidential, professional assistance 24/7.

CCA@YourService (CCA) offers an Employee Assistance Program (EAP) designed to support employees and their families with everyday challenges, improving overall well-being through a range of confidential and accessible services.

Key Features of CCA@YourService

● Free and Confidential: Services are completely confidential, and no personal information is shared with the employer.

● 24/7 Availability: Accessible anytime via phone or online.

● Wide Eligibility: Available to employees and their families, including significant others, parents, dependents, and extended family.

● Professional Support: Staffed by counselors and specialists experienced in a range of personal, family, and work-related matters.

Services Offered

•  Counseling 

  • • Confidential short-term counseling for personal or work challenges.

    • 24/7 needs assessment and referral services.

• Goal-oriented, with the option to transition to longer-term care.
  
  

• Work-Life Support: 

  • • Assistance with childcare, eldercare, daily living, and health/wellness needs.

    • Legal consultations (e.g., estate planning, custody) and financial guidance (e.g., debt management).

    •  Local provider referrals based on personalized criteria.
      
      

•  Additional Resources:

  • Access to educational articles, webinars, and self-help tools.

  • Discounts through the Savings Center and practical calculators for budgeting, health, and more.

  • Available via the CCA website: www.myccaonline.com 

Use Company Code: MOMA

Why Use the EAP?

• Emotional Wellbeing: Support for stress, anxiety, grief, or trauma.

• Family Support: Guidance on parenting, eldercare, and family issues.

• Daily Living: Help with home improvements, event planning, and disaster recovery.

• Legal & Financial: Assistance with legal issues, budgeting, and planning for the future.
  
  

How do I contact CCA?

• Phone: 800-833-8707

• Website: www.myccaonline.com

Counseling Request Form: cca.eapintake.com

Company Code: MOMA

CCA Financial Service Offerings