HDMI issues - Step 5 Checklist

The cable needs to be plugged in to the HDMI ARC in/output channel (Audio Return Channel) TV's often only have one of these, but some Philips has 4

Set tv to HDMI output audio format: PCM (on Philips: mulitchannel audio) You find our guides here for every tv brand

Check TV setting: Often named: Simplink, Smartlink, Easylink, Anynet+ and so on it goes. Different from every brand.

After first setup and change in settings unplug power. (do not use restart or turn off/on on remote) Some changes will start working after the reboot. The reboot will take 3 minutes.

When sound should be present, the SM450 should indicate that it is receiving a signal. If not, no signal is received from the tv, locate the issue

It may be faulty or broken, often broken near the heads. Try with another HDMI cable.

Often updates and firmware solve HDMI related issues if the costumer has yet not setup the tv to Wi-Fi

Contact our support at home@lemus.dk
Samsung 7 or 8 series from 2017 with a mini connector box are well known to have ARC issues.