Google Home related issues

- Ensure the device are within reach of the Lemus device 1-5 meters.

- Check if the there is great Wi-Fi signal where the Lemus device is placed. (Download Wi-Fi Man and Speedtest in Google Play store if you like to know)

The router might also be causing the issue, especially if you have a standard router

from your ISP. Such routers are rarely good enough to provide a good and solid signal.

We recommend our customers to invest in a solid Wi-Fi / Mesh system. Check our network guide.

- If your Wi-Fi is provided by a third party such as your employer, check with the provider if UPNP is active on your router, or if other firewall settings on the local network blocks DLNA.

Do not change the setting unless you are the administrator of the network.

- Check the light indicator on the back of the unit.

> Solid green -> the device has already established connection to a Wi-Fi , reset the unit on the back if necessary, or you would like to set it to a new Wi-Fi.

> Blinking green -> Ready for setup

In such case Google Home asks you to connect to your home Wi-Fi, and nothing is listed make a full reset of the Lemus unit by pressing and holding down the reset button for approximately 10 seconds until the light in the diode shuts off.
If the issue persist continue with resetting the Lemus device 3 times in a row.
In case that Wi-Fi is still not listed contact our support at home@lemus.dk

Check if the phone automatically reconnects to the home Wi-Fi before the setup is complete. The solution here is to turn OFF Wi-Fi auto connect to known Wi-Fi in settings of your phone. Follow our setup guide.

Check if your phone automatically reconnects to home Wi-Fi before the setup is complete. The solutions are to turn OFF Wi-Fi auto connect to known Wi-Fi in settings of your phone.

Check light indicators on the back of the Lemus device. If the unit lights solid green, then just restart your phone or router. The issue is often related to package handling at your router. Cheap routers are not great at firewall handling when it comes to the Google Home systems.

We recommend buying a solid Wi-Fi or Mesh system.

If the light is blinking green, the system cannot find the local Wi-fi. The reason can be that you have changed your password or SSID (Your Wi-fi name) Then reset the Lemus unit by pressing and holding down the reset button for approximately 10 seconds. Complete the setup in Google Home again after resetting the unit.

- Check the light indicator on the back of the unit.

> Solid green -> the device has already established connection to a Wi-Fi , reset the unit on the back if necessary, or you would like to set it to a new Wi-Fi.

> Blinking green -> Ready for setup

When your Lemus unit is stuck in an unresponsive state it is most commonly solved by a reset.

Initially restart the device you want to stream from to ensure it isn´t causing the Lemus unit to not respond.

In case the issue still persist you now want to reboot the Lemus device.

On the back on your Lemus unit on the black amplifier box is a small diode with a reset button next to it.

Press and hold the reset button for approximately 10 seconds until the light in the diode turns off.

You have now completed a reset of the unit and a new setup in the Google home app is to be completed.

Refer to our guide on how to setup your unit in Google Home.

Sometimes a restart of the device completing the Google Home setup is needed to remove the previous listing of the Lemus unit in the Google app.