Who to Contact

Issue / Questions:

Address, email and phone updates

Please Contact:

Teacher, Advisor or Registrar

Issue / Questions:

Class Connect Technical Issues

Please Contact:

K12 Customer Support: 866-512-2273, then from main menu option 2

Issue / Questions:

Request a K12 Computer

(must be qualified for Educational Benefits)

Please Contact:

Louise Budde: 866-215-2292 option 4

Issue / Questions:

Course Content: Comments/Errors in a course

Please Contact:

Send Feedback link within the Online School course

Issue / Questions:

Course Materials:

• Shipping Questions

• Missing / Damaged Materials

• Returns / Return Labels

• Computer Equipment Damaged

Please Contact:

K12 Customer Support: 866-512-2273, then from main menu option 1

Issue / Questions:

Educational Benefits Program

Please Contact:

Leah Stinson: 866-215-2292, option 4

Issue / Questions:

Grades or scores on assignments or assessments

Please Contact:

Teacher

Issue / Questions:

Online School Platform (OLS):

• Username / Password

• System error messages

Please Contact:

K12 Customer Support: 866-512-2273, then from main menu option 3

Issue / Questions:

School Events

Please Contact:

Teacher or website: www.mnva.us

Issue / Questions:

Teacher Complaints

Please Contact:

Assistant Principal