Return Labels

Sending Course Materials/Computer Back to K12

Here are the steps for getting UPS return labels

Labels can be printed from help.k12.com:


  1. Look under the Important Information section on the right side of the page

  2. Click the button: Click Here to Request UPS Return Labels

  3. Guest Log In: Click on blue button Continue As Guest

  4. Next screen: Follow the directions in the box on the left

  5. Shipping Information: In the left hand column enter your name, address and email address

  6. In the middle column choose either Course Materials or Computer Equipment. (Course materials and computers go to different places, so that is important!)

  7. In the right hand column choose the label delivery method and number of packages

Learn Which Course Materials Need to be Returned

If your student is enrolled in a K12 public school, you will need to return your educational materials at the end of the School Year. By accessing My Info from within the Online School (OLS), you can view a list of all materials your student(s) will receive for the upcoming School Year as well as which items can be written in versus which items will need to be returned once the course and/or School Year has ended.

Please note that you must be logged in to the Learning Coach account for access to My Info.

Here is a link from Customer Care that shows how to identify which materials to keep and which ones to send back:

https://www.help.k12.com/s/article/Learn-Which-Course-Materials-Will-Need-to-be-Returned