How it Works
How it Works
Embedded Files
The FusionForward project is designed to move in phases so work can be validated, refined, and tested before the system becomes the system of record. Each phase has a specific purpose, and not every phase requires action from every employee. Here’s what this means for you now and what to expect next.
Right Now
Right Now
The project is currently in CRP2 (Conference Room Pilot 2). During this phase, project teams and functional experts are working through real-world scenarios to validate how processes flow in the new system.
For most staff:
No action is required at this time
Day-to-day work remains unchanged
Feedback is welcome if you are participating in sessions or have insight to share
The questions and discussions happening now are intentional and help ensure issues are addressed early.
Coming Next
Coming Next
As the project progresses, we will move into broader testing phases, including:
End-to-end testing across departments
System Integration Testing (SIT), which validates how the full system works together
User Acceptance Testing (UAT), where end users begin hands-on testing
Formal training will begin during UAT, with additional learning and support continuing through go-live.
What to Expect Later
What to Expect Later
As we get closer to go-live, you can expect:
Training opportunities tailored to your role
Time to practice in the system
Clear communication about when your involvement is needed
Support during and after go-live
The goal is to make the transition in November as smooth and predictable as possible.
Frequently Asked Questions
Frequently Asked Questions
When will I need to be involved?
When will I need to be involved?
Most employees will become directly involved during User Acceptance Testing (UAT) and training. If your participation is needed earlier, you will be contacted directly.
When does training start?
When does training start?
Training begins during UAT and continues through go-live. While learning starts formally in UAT, support and reinforcement will continue as the system goes live.
Will my job or daily work change?
Will my job or daily work change?
Some processes will change as we move to the new system. Those changes are being identified and validated now so there are no surprises later. Training and guidance will be provided before go-live.
What if I have feedback or questions?
What if I have feedback or questions?
Feedback is encouraged at all stages of the project. You do not need to wait for a formal meeting or touchpoint — questions and concerns can be shared at any time.
Where can I find schedules or updates?
Where can I find schedules or updates?
Session schedules and project updates are shared through the FusionForward calendar and website. If you would like to be added to the calendar or have questions about upcoming sessions, please reach out.
Who do I contact with questions or suggestions?
Who do I contact with questions or suggestions?
If you have questions, feedback, or would like to be involved in upcoming sessions, please don’t hesitate to reach out.
For questions about schedules, testing phases, or access to the FusionForward calendar, you can contact:
Vickie Willis - vwillis@greenville.k12.sc.us
FusionForward Project Manager
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