importing Unsubscribes and Hard bounces

There are two ways you can import unsubscribes and hard bounces:

Using Is Unsubscribed Column mapped to Is Unsubscribed field

  • Before you import, add Is Unsubscribed column in your CSV file and set all values to 1 or TRUE or Yes.

  • Map the column to the isUnsubscribed field.

Using List

  • Import to a list (call it Unsubscribed Contacts, or whatever you prefer).

  • After import, go to the list and on the settings icon ⚙️, select Unsubscribe all Contacts in the List.