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Welcome to the new Duxbury Facilities Work Order System!
This new system will replace SchoolDude and is being used town-wide to streamline maintenance requests and improve communication. You can access the system through https://assetessentials.dudesolutions.com/DuxburyK12
Login Information
Login Information
URL: https://assetessentials.dudesolutions.com/DuxburyK12
Sign in with your Google account username and password.
EdTech Support
EdTech Support
File a tech support ticket at https://duxburyma.incidentiq.com/
SUBMITTING A WORK ORDER REQUEST
Once you’ve logged into Asset Essentials, your page will open directly to the “My Requests” tab. Here, you can create new requests or view previous submittals along with the status of those submittals. To create a new request, make sure you are on the ‘My Requests’ tab and click on ‘New.’
COMPLETE REQUEST DETAILS: Select the specific Site and Location and enter the specific Area/Room Number. Then, select the appropriate Work Category and enter the necessary request details in the Work Requested field. All fields marked with an asterisk are required.
UPLOAD DOCUMENT/IMAGE: If available, you may upload a document/image to support your request.
Once all the information has been entered, click SUBMIT to save and enter your request.
VIEWING YOUR REQUESTS
After submitting a work request, you will automatically be taken to your My Request summary page. This will allow you to see a summary list of all requests that you have submitted and the status of those.
ADDITIONAL RESOURCES:
See Video Here → How to put in a request
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