I.C.L.T Help Desk

The following instructions will allow staff to log on to the I.C.L.T help desk and create a support ticket for the I.C.L.T department.

  1. Click on the link below to access the help desk portal:

http://mccchd01.secondary.ceo.net/portal

2. Prior to the page loading, you will be prompted to enter your username and password (same as CENet)

3. Once the page loads, select the Issue Type and enter a Location, Summary and Description. Please provide as much information about the issue as possible.

Note: You are also able to attach a screenshot of the issue to the ticket.

4. Finally, you will need to select Submit for the support ticket to be sent to I.C.L.T.

Note: Once the ticket has been submitted successfully, the page below will appear. Please do NOT Submit a Comment unless you have additional information you would like to add to the ticket.