Multi-factor Authentication (MFA)

Select “Authenticator app” in the drop-down window, then click “Add” in the blue box.

For this you will need to download the “Microsoft authenticator app” on your phone, either from the Google play store or the Apple app store.

Once you have installed the app, click “Next” in the blue box.

Below are direct links for the various supported platforms:

Android

iOS

Windows Phone

If you’re prompted on your phone App, select to add a work account, then click “Next” in the blue box.

Using the Phone app, scan the QR code displayed on the computer screen, this will link your account to your phone. Click “Next” in the blue box.

Once you’ve linked your account, the Multifactor will do a test approval with you, once this is complete you can click “Next” in the blue box.

Select “Phone” in the drop-down window, then click “Add” in the blue box.

Search for “United Kingdom +44” in the region drop-down box, then enter your phone number.

*You must select “Call” – The SMS system will not work, and isn’t expected to work in future*

Once the required fields have been completed, you will be able to click the “Next” box.

You will then have a test call, to verify your device – follow the instructions on the call.