Failure to undertake works

Let us know if you are having difficulties

If you feel that you are unlikely to be able to undertake any aspect of the works required of you, please let us know as early as possible.

We are keen to work together with landlords wherever possible to make things work seamlessly and smoothly. Our overriding responsibility, however, is to our sub-tenants to ensure that properties are safe, well-maintained and compliant with the law. If we cannot evidence or be confident that this to be the case, we need to take steps to ensure that it is.

Failure to provide certificates

If current, properly undertaken safety certificates have not been provided to us, we will need to take steps to arrange the works ourselves and charge back the costs.

It is very important that landlords take the expiry dates of any certificates very seriously and ensure that documentation is provided to us as soon as possible. Even if you have had the work done, if we have not received the required evidence, you could end up paying for it twice.

There will be an additional administration charge of £75 in addition to the costs of undertaking the work as a matter of reasonable costs.

Failure to undertake timely maintenance

If we cannot have confidence that maintenance works has been or will be done within the required timeframe (see repair standards), we will need to arrange works ourselves and charge back the costs.

Please see the lease terms if you would like more detail on this aspect.

There may be an administration charge if we need to arrange works as a result of a breach of the lease, starting at £75 but potentially more dependent on the level of administration required.