We have a weekly hygiene raffle to encourage pts to arrive on time and reward them for attending. Ask patients if they would like to enter into our weekly hygiene raffle – the prize is a free clean next visit (not including exam). The incentive is advertised on our website.
We (or the patient) completes a laminated entry slip with their full name, date of attendance and tick if they arrived on time or we were late.
Place the card in the green box on the reception desk.
Draw a card every Friday afternoon, wipe off the surname, give the card to the GM.
Go to winners chart,(notes tab) add pop up alert as below (amended to relevant dates)
Call patient to congratulate them
Email patient through exact when in their chart
Select “Congratulations on winning our raffle!” email template
Send email
Clean off other entries with hand sanitizer for the following week and start the process again