Anyone can submit a ticket. Existing Clients get priority according to their Agreement. Non clients default to a higher rate, paid in advance. To become a Client, Contact Big B

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• Email Address

• Summary 

• Description

• Attach file (Such as a photo of error message)

We offer remote IT support for clients as a great option to quickly resolve technical issues and answer questions without scheduling an onsite visit. To request remote support, Contact Big B Support via email and schedule a session. An email will be sent back containing the website link for your session. To connect, we schedule an appointment for a phone call and a remote session.

• • A website link will be generated and emailed with your session code.

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