Define emotions.
Differentiate between emotions and mood.
Describe the physiological, cognitive, and social theories of emotions.
Identify characteristics of different types of emotion.
Differentiate between various influences on emotional expression.
Identify whether people are more or less likely to express certain types of emotions.
Reappraise negative emotions.
Describe methods for accepting responsibility for emotions.
Identify emotional fallacies.
Recall methods for choosing the best time and place to express emotions.
MODULE 1: Our Emotional Experiences
What are Emotions?
Structure of Emotions
Three Views of Emotional Experience
MODULE 2: Influences on Emotional Expression
Personality
Biological
Relational Partner
Cultural Expectations
Age
Sex and Gender
Technology
Emotional Contagion
MODULE 3: Communication Skills and Emotion
Identifying Emotions
Identifying Emotional Fallacies
Managing Emotions
Accepting Responsibility for your Emotions
Separating Emotions from Actions
Choosing the Best Time and Place to Express Emotions
Angela Niedermyer & Rita Gomez