Chapter 10

Define the concept of family and describe different types of families.

Describe family roles, rituals and stories and explain how they may vary depending on the type of family.

Describe dimensions of family based on conversation and conformity orientations.

Define consensual, pluralistic, protective and laissez-faire families.

Define the concept of friendship and discuss characteristics that are common to many friendships.

Describe the basic phases of friendship.

Explain how Knapp’s relationship model can be used to describe different stages of friendship.

Discuss potential communication issues that may occur in friendships.

Define romantic relationships and discuss how this definition has changed over time.

Describe different couple-types and explain the characteristics of each.

Describe different ways to select a romantic partner.

Discuss factors that influence the formation and maintenance of a romantic relationship.

Describe the reasons why communication is important in the workplace.

Explain different types of communication in the workplace including, written, verbal and online.

Describe the basic dynamics of different workplace relationships and types of communication typically employed.

Discuss communication issues that may occur in the workplace.