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UNIT LEARNING OUTCOMES
UNIT LEARNING OUTCOMES
Recognize the characteristics of competent communication in dyadic interactions.
Demonstrate skill in selecting and using a variety of communication strategies and responses based on situational contexts, goals, and human needs.
Demonstrate the ability to analyze and critique verbal and nonverbal messages in interpersonal interactions.
Evaluate listening habits and demonstrate effective listening skills.
Define listening in your own terms
Identify reasons why listening is important
Be able to explain features in the listening process
Demonstrate an understanding of different listening types.
Be able to distinguish between several different listening habits.
Be able to identify verbal listening responses
Be able to recognize nonverbal listening responses
Be able to explain how active listening can be used in interpersonal relationships
TABLE OF CONTENTS
TABLE OF CONTENTS
MODULE 1: The Fundamentals of Listening
Define listening in your own terms
Identify reasons why listening is important
Be able to explain features in the listening process
MODULE 2: Listening Types and Habits
Listening Types
Listening Habits
MODULE 3: How Can I Become a Better Listener?
Verbal Listening Responses
Nonverbal Listening Responses
Using Listening to Enhance Interpersonal Relationships
contributor
contributor
Teri L. Varner
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