Chapter 2

Describe the terms self-concept, self-image, self-esteem and ideal self.

Discuss theories and ideas related to self-concept (Johari window, reflected appraisal, social comparison and self-fulfilling prophecy).

Demonstrate the ability to use the Johari window to categorize aspects of your self-concept.

Discuss how reflected appraisal and social comparison have influenced your self-concept.

Describe self-image and explain how we perform different roles in different contexts.

Relate Carl Jung's concepts of persona and shadow to self-image.

Describe cognitive dissonance and the three ways to resolve it.

Discuss perception and identity the five stages of perception.

Describe image management and face needs.

Define the terms culture, race and ethnicity.

Describe the four components of culture.

Recognize cultural influences on communication (i.e., individualism and collectivism, low- and high-context cultures and low- and high-power distance cultures).

Describe the process of identity formation and different types of identities (i.e., personal, social and cultural).

Discuss identity management and the relational stages.