• On your desktop, launch the ABLE-X application by clicking on the software icon

• Enter your username, password, and click "Login"

• Your Livescan device will be pre-poplulated

• Select your fingerprint location. In most cases, there is only one location to select, unless you are a traveling technician

• Card Scan: "No", in most cases (Unless you are capturing FD-258 cards) (Pre selected)

• Click "Tech Wizard" to advance to next step

• Is this an IDPH client? Always select "No" (pre selected)

• You can select the client by

  • Entering the Client ID and click "Select Client ID"

  • OR Entering the ORI , Client Name in the Client field

    • After typing a few letters the field will begin to auto fill if you press enter on keyboard

• Once selected verify the client is correct and wait for the Billing screen to appear

• As a customer of Accurate Biometrics, you will always select "To Be Billed" (pre selected )

  • AB will send you an monthly invoice for the qty of prints processed

• Last Name  

• First Name 

• Middle Name (Not Required)

• Name Validation 

  • 30 Character limit

• Birthdate  - 8 digits (YYYYMMDD) ie 19800904

• Sex  - Select from dropdown

• Eye Color  - Select from dropdown

• Place of Birth 

  • • This is either a USA state code ie IL or MD if born in the USA

    • or

    • This is a country code if born outside the USA

      • See country code list here Country Codes 

• SSN - Only digits, no dashes. You must re-enter to confirm. Use 222-22-2222 or 123-12-1234 if no SSN provided

• Height - 3 digits starting with the feet length and then inches ie 411

• Weight - 3 digits, ie 185

• Hair Color - Select from dropdown

• Have the applicant confirm all information. 

  • Mistakes and typos can result in a delay in processing

• Click "Submit" when ready

• It is mandatory that the applicants provide consent to capture their biometrics and must be provided our consent language prior to capturing fingerprints. Local laws vary. 

• Provide the applicant with AB supplied consent language

• Confirm consent obligations at the bottom of the screen

• Click "Capture"

• Have the applicant sign using the signature pad

• Click "Accept"

• Click "Start"

• Follow the on screen prompts to capture flats and rolls

• More information can be found in this guide on capturing prints

  • FAQ:  ABLE-X Tips and FAQ 

  • Quality Tips: Fingerprint Quality Tips 

• Click "Start"

• Center the applicant in front of the webcam with a plain background with only the shoulders and head showing.

• Click "Accept"

NOTE: Applicants are not allowed to wear hats or glasses for a photo. Hats or scarves that are used for religious purposes are allowed.

• Save to pick back up at a later time

• Submit to send the prints to Accurate Biometrics

• More information on the difference between save and submit found here

  •  ABLE-X Tips and FAQ 

• Once the application has been submitted, Adobe Reader will open a PDF receipt 

• The receipt will include their TCN and other important information for future use.