Contacting Accurate Biometrics
Contacting Accurate Biometrics
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Website
Website
Locations, service offerings, and policy information
Customer Service
Customer Service
For general applicant questions and background check status inquiries.
Email: info@accuratebiometrics.com
Phone: (866) 361-9944
Chat: https://www.accuratebiometrics.com/
IT Support
IT Support
For technical assistance with ABLE-X and Live Scan equipment.
Email / Ticket: support@accuratebiometrics.com
Hotline: 866 - 447 - 0505
Equipment Sales
Equipment Sales
For inquires about new systems, system replacements, or ordering new scanners and hardware
Email: salesquestions@accuratebiometrics.com
Accounting
Accounting
For all billing and payment inquiries.
Email: accounting@accuratebiometrics.com
Compliance
Compliance
For FBI, Biometric Information Privacy (BIPA), and other policy inquiries.
Email: privacy@accuratebiometrics.com
FBI Forms Compliance
FBI Forms Compliance
Inquiries about FBI DO and FBI AR forms.
Email: customer_compliance@accuratebiometrics.com
Reporting a Breach
Reporting a Breach
If there is any indication of a system or PII breach or compromise, please report it immediately.
Email: support@accuratebiometrics.com
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