Locations, service offerings, and policy information
For general applicant questions and background check status inquiries.
Email: info@accuratebiometrics.com
Phone: (866) 361-9944
Chat: https://www.accuratebiometrics.com/
For technical assistance with ABLE-X and Live Scan equipment.
Email / Ticket: support@accuratebiometrics.com
Hotline: 866 - 447 - 0505
For inquires about new systems, system replacements, or ordering new scanners and hardware
Email: salesquestions@accuratebiometrics.com
For all billing and payment inquiries.
Email: accounting@accuratebiometrics.com
For FBI, Biometric Information Privacy (BIPA), and other policy inquiries.
Email: privacy@accuratebiometrics.com
Inquiries about FBI DO and FBI AR forms.
Email: customer_compliance@accuratebiometrics.com
If there is any indication of a system or PII breach or compromise, please report it immediately.
Email: support@accuratebiometrics.com