It is necessary to contact fleet with the change of cooperation type by yourself.
You can send application right through the web page of your fleet partner.
You can request a change to your cooperation type, payment details, invoicing details, or VAT status directly through the chat in the Wolt Partner app.
A separate form must be completed for each type of change. The forms are linked to a specific courier profile, so they must not be shared or forwarded to anyone else. Each courier partner must open and complete the form personally in their own app and on their own phone.
You can find the relevant form in the following chat sections:
Payments and earnings – for changes to payment details, invoicing details, or VAT status
Contract and cooperation – for changes to your cooperation type
Changes are processed once a month, at the beginning of each month.
When changing your cooperation type or invoicing details, your courier profile will be temporarily suspended on the first day of the month. You will not be able to make deliveries while the change is being processed.
A new agreement will be sent to you for signing on the next business day. Once it has been signed, the administrative processing may take 1–3 business days.
After the change has been completed, your courier profile will be reactivated. You will be notified by both a message and a push notification in the Wolt Partner app.
Change of the cooperation type
The change must be confirmed within the payout cycle in which the change request was submitted. If you dont confirm the request wihtin the payout cycle, it will not be processed and you will need to send it again.