Shipping & Storage

Shipping

If you are a partner building a stand and are planning on shipping directly to the venue please contact your Partner Success Manager to arrange an introduction with our shipping and material handling partner, GES.

For provided build partners, we recommend shipping your show material to the pre-event warehouse prior to the May 31st deadline. The benefits of advance shipping include storage of material prior to the show and delivery of the shipment to your booth prior to exhibitor move-in.

All exhibitors shipping items to the venue either to the warehouse or directly to the site should notify GES to ensure the items will be received. Please make sure you copy your Partner Success Manager in all communications with GES.

Please see our shipping guidelines for more information. 

Drop-off service - *Provided build partners only*

Access to your provided build booth will only be available from June 18. You may want to drop some small packages to the venue in advance. If you would like to use this service you should follow the below process:

1. Request an introduction to GES from your Partner Success Manager

2. GES will share a drop-off service form for completion

3. Log on to Voyage Control (available soon) and select 'Make a booking'.

4. Select 'Partner drop off service' and 'Contractor'.

5. Pick a time on Sunday, June 16 or Monday, June 17.

6. Partners should make their way to the Collision Marshalling Yard at Gore Lot on their selected day and wait to be directed to the loading bay

7. Payment will be taken by GES during drop-off in the form of a credit card or wire transfer.

8. Please let GES know when these items should be dropped at your booth.

Material handling & drayage

Partners using the services of another freight forwarder or carrier must complete payment for drayage services with GES in advance of freight arrival at the Enercare Centre loading dock. 

GES performs all drayage and material handling services at the Enercare Centre. No other companies will have access to drayage equipment unless authorized by a GES representative, due to safety and union regulations. 

GES will be available for the duration of the event as well as move-in and move-out. GES manages the entire move-in and out process into both the building and marshaling yard. 

GES staff will be present at their service center on-site to assist partners. 

For more information on material handling please check our move-in/move-out guidelines.

If you require drayage or material handling services, please contact your Partner Success Manager for an introduction to GES.

Customs Information

If your shipment is required to go through customs, please notify your Partner Success Manager and they can facilitate an introduction to GES for you, providing a link to the relevant forms which should be completed.

Storage

If you require accessible storage of merchandise on-site, please reach out to your Partner Success Manager, providing detail and quantities of your items. GES will be available at their on-site support desk during exhibition days if you require assistance to remove your items from the storage area.

Your Partner Success Manager will facilitate an introduction to the GES storage department. Storage space is paid directly to GES, limited in availability and on a first come-first served basis.