Network & Connectivity

A note on Wi-Fi networks

Our networks are carefully planned and designed to support the best experience that can be provided for everyone. Operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs. Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.

Note: In light of recent technological advancements, we have made the decision to phase out our current 2.4GHz Wi-Fi network. To facilitate this transition, access to the 2.4GHz Wi-Fi network will only be available in specific areas within the venue.

Security constraints:

• hotspots or rogue networks of any kind are completely prohibited and against our T&Cs.

  • EG: Portable Hotspots, MiFi Devices, iOT Beacons which provide WiFi capabilities

• use of all external network hardware such as wireless routers, switches, and access points outside solutions provided by Collision, are strictly forbidden. The venue is actively monitored and any unauthorised devices will be terminated, if found.

• devices connected to our general venue network cannot reach each other, only the internet.

Standard available networks

Venue Wi-Fi

An official open WiFi network is provided for your internet connectivity needs, this is available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.

Please review the following terms to ensure support for your devices:

Our Wi-Fi operates on the 5 GHz band

• meant for lightweight usage (email, browsing, instant messages, general 1080 YouTube video streaming/playback).

• over peak times you may see delays due to network congestion.

Older devices are usually supported on the 2.4 GHz band

• If you have older devices that can only connect to this type of network, please reach out to your Partner Success Manager to discuss.

• will be available only to specific areas within the venue

• as this is an unregulated band, and this network is subject to interference.

• over peak times you may see delays due to network congestion.

Internet-enabled network cables

Your site activation will include a single ethernet cable as standard, with internet connectivity.

For provided build Partners, your network cable will be placed in the corner of your stand, where the two walls join together, unless a preferred location is specified through a services placement plan.

If required, additional ethernet points can be purchased individually (up to 2) or in the form of a network switch from our Collision partner store.

Please review the following terms to ensure support for your devices:

Bandwidth

• shared with other wired points – over peak times you may see delays due to network congestion.

• by default, this cable will be allocated a maximum speed of 7Mbps.

• dedicated bandwidth can be purchased at our Collision partner store.

Device support

• Your ethernet cable cable will have an RJ45 connector.

• if you require mobile devices for your activation, connect them to our event Wi-Fi or bring an RJ45 network adapter to use your ethernet cable.

Additional connectivity options

Extra ethernet cables and dedicated bandwidth

This option provides you with a dedicated private network and a network switch with the respective extra ethernet cables required, this replaces your default ethernet cable.

Additionally, the connection is a guaranteed dedicated bandwidth (10 Mbps).

Which package is best for me?

All partner stands as standard will have access to the open venue Wi-Fi and have a single ethernet cable. If you are unsure of your requirements, please contact your Partner Success Manager.

Venue Wi-Fi

Allows for light usage such as browsing the internet, sending and receiving emails, general 1080p YouTube streaming. Please be aware that during peak times you may experience delays due to network congestion..

Ethernet cable, default bandwidth

This allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability. The maximum speed by default is 7Mbps.

General Requirements

Complete our connectivity form as soon as possible.

Complex Requirements

Collision currently offers packages to cater for a variety of circumstances and demonstrations.

If you have any complex requirements, concerns or queries, please contact your Partner Success Manager to discuss and complete our connectivity form as soon as possible.

With knowledge of your requirements, we can better tailor a package to your needs in order to give you the best experience possible.

*Please note that bespoke solutions for connectivity are only available for 6mx4m activations and above.*