General information

A note on Wi-Fi networks

Our networks are carefully planned and designed to support the best experience that can be provided for everyone. Operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs. Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.

Note: In light of recent technological advancements, we have made the decision to phase out our current 2.4GHz Wi-Fi network. To facilitate this transition, access to the 2.4GHz Wi-Fi network will only be available in specific areas within the venue.

Security constraints:

• hotspots or rogue networks of any kind are completely prohibited and against our T&Cs.

  • EG: Portable Hotspots, MiFi Devices, iOT Beacons which provide WiFi capabilities

• use of all external network hardware such as wireless routers, switches, and access points outside solutions provided by Collision, are strictly forbidden. The venue is actively monitored and any unauthorised devices will be terminated, if found.

• devices connected to our general venue network cannot reach each other, only the internet.

Standard available networks

Venue Wi-Fi

An official open WiFi network is provided for your internet connectivity needs, this is available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.

Please review the following terms to ensure support for your devices:

Our Wi-Fi operates on the 5 GHz band

• meant for lightweight usage (email, browsing, instant messages, general 1080 YouTube video streaming/playback).

• over peak times you may see delays due to network congestion.

Older devices are usually supported on the 2.4 GHz band

• If you have older devices that can only connect to this type of network, please reach out to your Partner Success Manager to discuss.

• will be available only to specific areas within the venue

• as this is an unregulated band, and this network is subject to interference.

• over peak times you may see delays due to network congestion.

Internet-enabled network cables

Your site activation will include a single ethernet cable as standard, with internet connectivity.

For provided build Partners, your network cable will be placed in the corner of your stand, where the two walls join together, unless a preferred location is specified through a services placement plan.

If required, additional ethernet points can be purchased individually (up to 2) or in the form of a network switch from our Collision partner store.

Please review the following terms to ensure support for your devices:

Bandwidth

• shared with other wired points – over peak times you may see delays due to network congestion.

• by default, this cable will be allocated a maximum speed of 7Mbps.

• dedicated bandwidth can be purchased at our Collision partner store.

Device support

• Your ethernet cable cable will have an RJ45 connector.

• if you require mobile devices for your activation, connect them to our event Wi-Fi or bring an RJ45 network adapter to use your ethernet cable.

Additional connectivity options

Extra ethernet cables and dedicated bandwidth

This option provides you with a dedicated private network and a network switch with the respective extra ethernet cables required, this replaces your default ethernet cable.

Additionally, the connection is a guaranteed dedicated bandwidth (10 Mbps).

Which package is best for me?

All partner stands as standard will have access to the open venue Wi-Fi and have a single ethernet cable. If you are unsure of your requirements, please contact your Partner Success Manager.

Venue Wi-Fi

Allows for light usage such as browsing the internet, sending and receiving emails, general 1080p YouTube streaming. Please be aware that during peak times you may experience delays due to network congestion..

Ethernet cable, default bandwidth

This allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability. The maximum speed by default is 7Mbps.

General Requirements

Complete our connectivity form as soon as possible.

Complex Requirements

Collision currently offers packages to cater for a variety of circumstances and demonstrations.

If you have any complex requirements, concerns or queries, please contact your Partner Success Manager to discuss and complete our connectivity form as soon as possible.

With knowledge of your requirements, we can better tailor a package to your needs in order to give you the best experience possible.

*Please note that bespoke solutions for connectivity are only available for 6mx4m activations and above.*

The Collision partner store allows our event partners to hire all the products and services required for their event activation. 

Your Partner Success Manager can set you up with an account for the store. 

Please contact your Partner Success Manager if you require items not displayed on the store.

The Collision partner store will open on April 10 and will close on May 31. Please book all of your required products and services before this date, as we can’t guarantee that late requests will be facilitated. 

To ensure the delivery of goods and services on site, store management requests that all orders are paid in advance of May 31.  

Please note: There will be no onsite orders available at Collision.

The FoodDudes are Collision's supplier for on-site catering for 2023. 

If you are interested in catering services for your booth space, please let your Partner Success Manager know and they will facilitate an introduction

for you. A menu can be found here for reference. The deadline for catering orders is May 31.

Notes: 

• Due to the size 2m x 2m and 4m x 2m booths, Happy Hours or any alcoholic beverages are not available as a mobile bar and licensed bartender are required.

• Due to the size 2m x 2m and 4m x 2m booths, Barista Coffee machines are not available.

At Collision, each partner will be provided with a unique QR code that leads directly to that partner’s profile page on the event app. There they can connect with the partner and any of their featured attendees attending Collision.

This is a short guide to help you get the most out of your QR code.

1. Incorporate the QR code in your booth artwork or stand design

Your booth artwork is one of the most visible aspects of your presence at our event. We recommend getting your designer to include the QR code in the artwork or your stand design. The exact space for QR code has been highlighted in each template for provided build stands. This is done in order to fit accessibility guidelines. If the QR code is placed incorrectly, it will be relocated by Collision designers to the allocated position. 

2. Include the QR code on some of your printed collateral for the event

Are you printing collateral specifically for Collision? Include the QR code on any merch you are creating for the event! This will drive traffic from the exhibition floor straight to your profile page. Make sure you consider some of the sustainable merchandise options we suggest further down this page and that you are familiar with our zero single plastic policy. 

Please do not print the QR codes on stickers. This could lead to oversaturation. If you’d like to use stickers to share your QR code, please talk your concept through with your Partner Success Manager before printing.

3. Screens

If you have a screen at the event, include your QR code in the content you share on it. If the QR code is on a slide, remember to give attendees enough time to scan it.

4. Get creative

QR codes are effective due to their simplicity and their mystery. Attendees are far more likely to engage with them instead of a hyperlink or a website address. Take advantage of this and use the QR code in ways that will drive traffic to your Collision profile page.

5. Give incentive

Tell attendees why they should scan your QR code, give them a reason as to why you should connect, for example scan to connect and:

• Get slides from a masterclass session

• Get a demo of a product/service

• Learn more about…

Social media

Collision’s social media community spans four channels – Twitter, Facebook, Instagram and LinkedIn – with a total community size of 260,000.  We tailor our content to each of our channels’ audiences, reaching more than one million people per month.

Who are our social audience?

• The average age range of our social media audience is 25-34 years old.

• Top follower locations are Toronto, New York, Los Angeles and San Francisco.

• Our users tend to be professionals and technicians in the technology industry.

How do we speak to our followers?

Our posts are refreshingly fun to read. We would describe our voice on social media as confident, enthusiastic and informative. Above all, we want to be impactful but brief.

Social media assets

The official event hashtag is #CollisionConf. Make sure to include it in all your posts to increase engagement, especially during the event. 

You can also find a full bank of imagery from Collision here. 

The Collision logo pack and brand guidelines can be found here.

We are constantly publishing new content. Make sure to check out our social media channels to be the first to see news, announcements, campaigns and more.

Camera and Filming guidelines

Please see our camera guidelines for Collision here.

How to maximize the media opportunity at Collision. Some tips from the Collision media team.

More than 1,250 members of the media will be in Toronto to cover Collision 2023. These include editors and reporters from major international publications and leading  North American outlets, such as BNN Bloomberg, Financial Times, CNBC, CNN, Wall Street Journal, Forbes, and many others.

Collision provides you with the platform to communicate directly to the world’s media.

Our social media toolkit can be found here. 

What can the Collision media team do for you?

Think of us as an extension of your PR agency or in-house communications team. We work closely with the media coming to Collision, and we know what they want from a story.

We can distribute your press release on the dedicated Collision media portal and, if they’re interested, members of the media can request more information or even a one-to-one interview. We can do all of that, but first we need the news from you.

What type of news will interest the media at Collision?

Journalists and reporters are interested in exclusives and in stories they can’t get anywhere else. So you should be thinking along the following lines:

➔ Investment

➔ Jobs

➔An innovative new product or service

➔ A new partnership

➔ An acquisition or merger

➔ A report or whitepaper

If you’re planning any announcements in Q2 or Q3, why not consider making them at Collision? If you have a specific idea, get in touch and we can let you know whether it could work at Collision.

Press releases

If you’re announcing news at Collision, please provide us with a press release 

here. The deadline for submission of press releases is Monday June 6.

Press releases will be hosted on collisionconf.com/media, which all those attending on a media accreditation will visit during Collision to hear the latest news announced at the event. 

Hosting a press release on our media portal creates a unique URL that can be shared with your wider network and can be used to post on your company’s social channels

Press lists

Full Press List here

Top Tier Press List here

Collision is committed to advancing the United Nations Sustainable Development Goals (SDGs). We’re asking our partners to help us eliminate single-use plastic and waste onsite at Collision. As such, we have taken a zero-tolerance stance for any single-use plastic or single-use promotional items such as leaflets and flyers onsite.

We encourage our partners to look at more sustainable alternatives when it comes to promotional items and swag. As such, we encourage partners to avoid any kind of plastic

Please see below some alternative sustainable merchandise ideas to help, please keep in mind the materials used in the following items and avoid less sustainable materials such as plastics:

• Reusable bottles

• Power banks

• Coasters 

• Wireless Chargers

• 3-cable chargers

• T-shirts

• Tote bags

• Glasses wipes

• Notebooks

• Grips for phones 

• Keep cups 

Please be conscious that the items listed below are prohibited:

• Flyers

• Plastic bottles

• Single-use printed items

• Single-use plastic for merchandise

• Sweet wrappers and food wrappers

• Stickers

Check out some FAQ on swag here.

Our full waste disposal policy can be found here. 

To ensure everything runs smoothly, these guidelines outline what is and is not permitted when filming at our 2023 events.

These guidelines are based on security considerations and GDPR, and on our aim to keep filming as unobtrusive as possible.

• If you plan to film at any of our 2023 events, we require you to provide our team with a full itinerary, in advance, of when and where you will be filming.

• Prior written consent from our team is required to film at the event. This can be secured via email.

• Camera crew tickets must come from the partner’s ticket allocation, and should be kept to one camera operator and one assistant.

• The use of tripods is restricted.

• At all times, the crew should have an image release available when filming in areas where any attendees are or may be. This should be your own branded release form.

• Recordings of any event attendee may not be edited to create content that could potentially defame or damage that attendee’s reputation.

• Videography is exempted from a union operator if it is related to marketing or promotional video development.

A summary of our camera and filming guidelines can be found here.

We’ve teamed up with bnetwork to help you find the perfect place to stay during Collision. Use the site’s search filters to find the hotels that suit your requirements.

Please note that we are not involved in hotel reservations, so if you have any questions you can contact b network.

You can view our event policies here. 

You can view our anti-harassment policy here. 

Shipping

If you are a partner building a stand and are planning on shipping directly to the venue please contact your Partner Success Manager to arrange an introduction with our shipping and material handling partner, GES.

For provided build partners, we recommend shipping your show material to the pre-event warehouse. Goods may be shipped to arrive no later than June 2nd, 2023. The benefits of advance shipping include storage of material prior to the show and delivery of the shipment to your booth prior to exhibitor move-in.

All exhibitors shipping items to the venue either to the warehouse or directly to the site should notify GES to ensure the items will be received. Please make sure you copy your Partner Success Manager in all communications with GES.

Please see our shipping guidelines for more information. 

Return shipping can be organized through GES by emailing torontoexhibitorservices@ges.com (905-283-0500) or visiting their support desk onsite.

Forms: Advanced Warehouse & Material Handling, Shipping Order Form, 

Drop-off service - *Provided build partners only*

Access to your provided build booth will only be available from 7:30 am on Tuesday, June 27 you may want to drop some small packages to the venue in advance. If you would like to use this service you should follow the below process:

1. Complete the 'Early drop off' form. Completed forms should be emailed directly to torontoexhibitorservices@ges.com

2. Log on to Voyage Control (available soon) and select 'Make a booking'.

3. Select 'Partner drop off service' and 'Contractor'.

4. Pick a time on Sunday, June 25, or Monday, June 26.

5. Partners should make their way to the Collision Marshalling Yard at Gore Lot on their selected day and wait to be directed to the loading bay

6. Payment will be taken during drop-off in the form of a credit card or wire transfer.

7. Please let GES know when these items should be dropped at your booth.

Material handling & drayage

Partners using the services of another freight forwarder or carrier must complete payment for drayage services with GES in advance of freight arrival at the Enercare Centre loading dock. 

GES performs all drayage and material handling services at the Enercare Centre. No other companies will have access to drayage equipment unless authorized by a GES representative, due to safety and union regulations. 

GES will be available for the duration of the event as well as move in and move out. GES manages the entire move in and out process into both the building and marshaling yard. 

GES staff will be present at the service center to assist partners. 

For more information on material handling please check our move-in/move-out guidelines.

Customs Information

If your shipment is required to go through customs, you can find a relevant GES customs form here. This should be completed and sent to torontocl@ges.com

Storage

If you require accessible storage of merchandise on-site, please reach out to your Partner Success Manager, providing detail and quantities of your items. The storage area on-site will be accessible twice per day (8:30 am & 2:30 pm) to collect your merchandise for your stand. 

Your Partner Success Manager will facilitate an introduction to the GES storage department. Storage space is limited in availability and on a first come-first served basis.