Tickets

Ticket benefits

Assigning your tickets

To assign your tickets, follow this link. Please enter the email address that your tickets have been assigned to. Your partner success manager will have communicated this email address to you if it is different from the one you provided in your onboarding survey.

When you enter the email address, you will receive an email containing the link to your personal ticket dashboard. For security purposes, this link will expire after 48 hours. (Please allow up to 24 hours for the link to arrive in your inbox.)

Once you have followed the link, you will see your ticket package under ‘My orders’. By clicking ‘Manage tickets’, you will be able to assign your tickets.

In the ticket dashboard you can:

• View your ticket status

• Check your ticket details

• Edit your ticket details

• Transfer your ticket to someone else*

• Create your personal profile

Please note: Once you log in to the Collision mobile app, your ticket will be locked and you will no longer be able to transfer it.

The deadline for assigning tickets is June 23.

Ticket dashboard icons

See below for the various icons that you'll notice on your ticket dashboard and their meanings. 

Completing your ticket

When an attendee has been assigned a ticket, they will be sent an email requesting that they claim their ticket. 

Once a ticket has been claimed, the attendee will be able to access our mobile app. 

To log in to the mobile app, the attendee will need their ticket reference and email. 

The Collision mobile app is available to download from the Apple App Store and the Google Play Store.

Visa support

We do not engage directly with any embassy but, in order to support your visa application, you can request a letter from us confirming that you have a ticket to attend Collision. 

To do this, you must log in to your attendee profile on my.collisionconf.com You will need your ticket reference, which can be found in your confirmation email or on your ticket dashboard. 

After you sign in, click on your profile picture in the top right corner. Click ‘Request invitation letter’ on the drop-down menu. You will be prompted to fill in your personal information, including your passport number and date of birth. Click ‘Apply’ to save your details.

You will then receive a PDF letter by email to the email address associated with your ticket.

Please note: You can only apply for this letter once, so it is vital you enter your full information correctly.

The Immigration, Refugees and Citizenship Canada event code authenticating Collision 2023 is 23CICC.

Purchasing additional tickets

If you require additional tickets to Collision, please talk to your Partner Success Manager.