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What is a Service Center?
What is a Service Center?
Policy 3250: Service Centers explains that a service center is established for the purpose of providing goods and services to university departments, sponsored programs, and occasionally customers outside the university.
The centers are expected to offer goods or services that are unique, convenient, or not readily available from external sources. Service centers range in size and complexity from small recharge activities that are established to provide services to customers within a college or department, to large service facilities with a university-wide mission.
To set up a rate for a service center, you must reach out to the Controller's Office.
Policy 3005
Policy 3005
Additional information about offering goods and services for sale to customers outside the university is available in Policy 3005, University-Related Business and Commercial Activities.
This policy ensures that university-related business and commercial activities conducted by Virginia Polytechnic Institute and State University (University) are consistent with the mission of the University and are authorized by the University.
If you think your department could have an activity that falls under Policy 3005, then please fiscaltraining@vt.edu for more information.
Questions to Ask Yourself:
Have service center rates been reviewed and approved?
Are service center rates being used and billed?
Are service center accounts receivable tracking being adequately controlled?
Does the service center have adequate separation of duties between invoicing, receiving, and depositing?
Are invoices being generated timely?
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