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Campus planning, Infrastructure, and Facilities

Campus Tour

To take a virtual campus tour use the Interactive Campus Map.

Use the Campus Closure Map to help you get to your destination on time!

How to submit a request

If you need to report a problem, reference the Service Request Portal

Submit a routine service request

Routine maintenance requests for all on-campus facilities should be submitted online via ReADY Request. The online platform for maintenance requests provides real-time updates on the work completed. Watch a short video navigating ReADY Request to learn more.
Routine maintenance requests for residence halls can also be called in to (540) 231-1111.
Routine maintenance requests for education and general-use buildings can also be submitted to vtrepair@vt.edu or (540) 231-4300.

Submit an emergency service request

Call (540) 231-4300 during normal business hours (7:30 a.m. to 4:30 p.m.) Monday through Friday.
Outside of normal business hours or during holidays, call the Virginia Tech Police Department's non-emergency line at (540) 231-6411 to report the situation.

Leased-facility service requests

Responsibility for maintenance and repair of leased facilities varies according to defined contractual conditions. University programs have received guidance on whether to submit information via a landlord portal or into the Virginia Tech work management system at request.hokieserv.vt.edu.
Questions about using the online system may be directed to (540) 231-4300.
For any modifications or renovations needed to a leased space, the Office of Real Estate Management should be your first point of contact and will guide you through the process depending on the unique circumstances of your situation. For more information, email vtrealestate -g@vt.edu.

What if we have a new project?

For a new job or project that will be funded by the requesting department (examples include making keys or signs, painting an office, moving and hauling, or renovating a space), submit an Interdepartmental Service Request (ISR) through HokieMart to initiate the process. The supplier should be listed as "VT Facilities Services." More information on submitting an ISR is available.

Off Campus AREC Facilities

If you are off campus, please discuss your facilities request needs with the Unit Administrative Assistant or Administrative Assistant.

Contact Facilities Off-Site Coordinator for additional information.

Building Keys

The Facilities Access Control Office provides lock repair, lock changes, and lockout services (file cabinet, desk, office) to the university, as well as issuing keys (with the exception of residence halls) to authorized members of the university community.

The Key Control Office within the Facilities Department and the Virginia Tech Police Department implement and oversee the procedures written in this policy.

To Request an Additional Key: Authorized requestors may obtain additional keys by submitting an Interdepartmental Service Request through HokieMart.

Policy 5620: Access Control - Key Control

Environmental Health & Safety

According to their website, EHS actively promotes a positive, responsible, integrated safety culture at all levels of the university community, advocates providing a safe and healthy living, learning, and working environment for all, and assists departments with complying with regulations and mandates.

For more information about training available and lab safety procedures, visit their Environmental Health & Safety Website.

Emergency management

The mission of Virginia Tech Emergency Management is to build, improve, and sustain university resilience, departmental readiness, and individual preparedness.

Information on the Continuity of Operations Plan (COOP) and Emergency Action Plan (EAP) is produced by Emergency Management. The most current information can be found on the Emergency Management website or by selecting the links to the right.

If you need help call 1-4873 or email oem@vt.edu.