After successful registration, you will get access to our Merchant Centre. In this session, you will learn how to set up your store via the portal -
當申請通過後,您將可進入我們的平台商戶管理後台。在本節中,您將會學習如何透過後台設定您的商店,包括:
Storefront Setting / 商店店面設定
Shipment Management / 訂單物流管理
As a crucial first step, it is essential to professionally set up your storefront on the YOHO Marketplace. This will greatly enhance trust among customers and provide them with valuable insights into your brand. Here are a few recommendations and tips for you:
設置您在友和平台的商店店面是至關重要的。這將大大增強客戶的信任,並為他們提供有關您品牌的見解。以下是一些建議和提示:
Store Page Setting / 商店店面設定
Upload a min. 200 x 200px dimension of image as your store logo in one of the formats: JPG or PNG.
以 JPG 或 PNG 格式上傳尺寸最小為 200 x 200 像素的圖片作為您的商店標誌。
Upload a min. 1330 x 235px dimension of the image as your store's primary banner in one of the formats: JPG or PNG.
以 JPG 或 PNG 格式上傳尺寸最小為 1330 x 235 像素的圖片作為您的商店主橫幅。
Upload a min. 1200 x 628px dimension of the image as your store's secondary banner in one of the formats: JPG or PNG.
以 JPG 或 PNG 格式上傳尺寸最小為 1200 x 628 像素的圖片作為您商店的次要橫幅。
Provide comprehensive information about your brand, including its history, values, and unique selling points. This helps customers develop a deeper understanding of your brand and fosters a sense of connection and trust. Do it in both Chinese and English.
為了讓顧客更深入了解您的品牌,並建立連結與信任感,請提供完整資訊給顧客查閱,包含品牌歷史、核心價值與獨特賣點。請同時提供中文和英文版本。
Add a link to your store’s YouTube channel (Optional). This feature allows consumers to better understand your brand and products through visual content.
新增您商店的 YouTube 頻道連結(如有)。此功能有助於顧客透過視覺內容,更深入了解您的品牌和商品。
External link is not allowed in the store description
商店描述中不允許使用外部連結。
Store Banner Setting / 商店橫幅設置
You may also set up more banner by going to the Store Banner setting. These banners will be inserted between products on your store's homepage, it can be linked to various sub-pages within your store and make the homepage more appealing.
您還可以通過進入商店橫幅設置來設置多張橫幅。這些橫幅將插入在您商店首頁的商品之間,可以連接到商店內的各個子頁面,讓首頁更加吸引人。
Store Category Setting / 商店類別設定
We understand you may have hundreds and thousands of products of different types. Having an organized menu will help your customers save some scrolls and hit their target products right away!
我們理解您可能擁有成百上千種不同類型的商品。建立一個有條理的商品類別選單能幫助您的顧客節省滾動頁面的時間,並快速找到他們想要的商品!
Go to "Store category" > "Add New" categories > Create Chinese and English names for the categories > Create sub-categories if needed > Add products > Save and done!
請前往「Store category」>「Add New」> 為分類建立中文和英文名稱 > 如有需要,建立子分類 > 新增商品 > 儲存並完成!
Each product can be registered in more than just one category!
每個商品都可以註冊在多個分類中!
Contacts Setting / 聯絡資訊設置
As you will also be responsible for after-sales, please provide at least one communication channel(s). Your contact details will be shown to customers in order details.
作為友和平台的商戶,您將負責處理訂單的售後服務。為確保顧客能獲得及時的支援,請提供至少一個聯絡方式,您的聯絡資訊將會顯示於訂單詳情中。
Warranty Setting / 保養設定
Create warranty templates for your products. e.g. warranty for general / parallel imported products
請為您的商品建立範本,如列明一般商品或平行進口商品的保養期
Specify the warranty period
請明確標示商品的保養期
Effective shipment management is essential for delivering a positive customer experience, maintaining a strong brand image, optimizing costs, and improving operational efficiency. It is a critical aspect of any successful business strategy.
有效的訂單物流管理對於提供良好的客戶體驗、維護品牌形象、優化成本和提高運營效率至關重要。這亦是成功商業策略的其中一部分。
General Setting / 一般設置
Set the shipping SLA - to increase customers' satisfaction, we recommended same-day delivery or next-day delivery
設定物流訂單寄出時效(Day To Ship) - 為提商客戶的滿意度,我們建議提供當日送達或次日送達。
Only local shipment is allowed at the moment
目前僅允許本地運送。
Table Rate Setting / 運費設定
Set up your local shipping rates - The shipping fee will directly affect your sales, we recommend that the shipping fee should not exceed HKD$30- HKD$50
設置本地運費 — 運費將直接影響顧客的購買慾,我們建議運費不應超過 $30 至 $50。
The shipping fee of an order is calculated based on the total weight of ordered items. Please set the weight of your SKU accurately
訂單的運費是根據商品的總重量計算,請準確設定您的商品重量。
Our merchants' average free shipping criteria is set at $400 - $500. The free shipping standard has to be $800 or below.
平台商戶的平均免運費門檻設定在 $400 - $500 之間。 免運費的標準為 $800 或以下。
Commission will not be taken from delivery fee
平台將不會從運費中抽取佣金。
Delivery and Return Policy Setting / 運送與退貨政策設定
Provide the default delivery & return policy applying to your products
提供適用於您商品的預設運送與退貨政策。
Please be specific for different scenarios
請針對不同情境具體說明。
若英文本與中文譯本之間有任何歧異,則以英文本為準。