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To review how to correct missing punches, you can either follow the step-by-step instructions below or view this example video.
π Please note that all screenshots and directions located within this site are taken from the desktop version of UKG.
There are Two Ways to Fix Punches
There are Two Ways to Fix Punches
Option 1:
Option 1:
After you click "Start Shift," you will be prompted with the error message to the right if you have any missing punches.
If you would like to fix these missing punches, select "Yes," and then click "Next."
You will be asked to fix each missed punch date one at a time.
Click "Select a date," enter the time that is missing, and make sure to add the AM or PM on the punch when correcting it. Incorrect AM or PM slots will cause errors.Β Then, click "Next."Β
π You are not required to add in any additional notes when fixing a missed punch.
Option 2:
Option 2:
You can click on the "My Timecard" tile's arrow to fix your punches.
After you click that arrow, you will be taken to your timecard. Here, you can Approve or Remove Approval for a date's punches. Make sure to add the AM or PM on the punch when correcting it. Incorrect AM or PM slots will cause errors.Β
Troubleshooting:
Troubleshooting:
πIf you have approved your timecard, you won't be able to make changes without first removing approval. You will see the error to the right and will need to fix it within your timecard.
πPurple 12 AM Punches can be caused by a few different things.
If an employee has no schedule on their timecard.
These purple punches act as placeholders and will disappear as the employee continues to punch.
Adding a schedule will also clear any Purple Punches caused by this.
If an employee incorrectly adds a punch that puts them to the next day (7:35 AM instead of 7:35 PM).
This is corrected by either deleting/editing the punch and replacing it with the correct time code.
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