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🖱️ Locate your question below and click the ˅ arrow to the far right to find the answer to your question.
Can I fix a punch the same day I made the mistake?
Can I fix a punch the same day I made the mistake?
No. You can only correct a punch the day after the punch was missed.
For example, if you clock out for lunch but forget to clock back in, you will not be able to correct this until the following day.
How are "exempt" and "non-exempt" employees different?
How are "exempt" and "non-exempt" employees different?
An exempt employee does not have to enter time as it is already scheduled for them.
For more information on exempt employees, view this video at the following timestamp: 14:38-19:25.
Below is what the home screen will look like for exempt employees.
How do I clock in and out for lunch?
How do I clock in and out for lunch?
Visit the "Punching In and Out" page for directions on clocking out for a meal break.
How do I log in?
How do I log in?
Your username is your employee ID. You should have received an email containing your password. For additional help on logging in, you can watch the first 54 seconds of this example video.
If you have forgotten your password, refer to the "How do I reset my password?" question below.
How do I reset my password?
How do I reset my password?
You can either watch this example video (timestamp 0:55-6:19) or follow the step-by-step instructions below to reset your password.
If you forget your password, you need to:
1. Click the Forgot my password text underneath the "Log In" button.
2. When prompted, enter in your email address, then click submit.
3. You will then see the screen below. When you see this screen, you will need to check your email to locate your reset password link.
4. Once you receive the email below, click the blue link "to set your temporary password."
5. After you click that link, you will be redirected to a website (see below) to set a temporary password.
Please note:
This is a temporary password. This is not the actual password that you will end up using with the UKG website.
This password must be at least eight characters long, consist of uppercase and lowercase letters numbers and alpha-numeric characters, and cannot be one of the previous ten passwords you have used.
6. Now, when you go back to the UKG website, you will be able to log in with your username and the temporary password you have just created.
7. After logging in with your temporary password, you will see the screen below. This screen is where you will set and confirm your new password for the website.
Your password is now reset!
Managers: How do I approve a timecard change?
Managers: How do I approve a timecard change?
Visit the "Reports" page and view the "Pending (and approving) Timecard Changes" section.
Managers: How do I approve an employee's timecard?
Managers: How do I approve an employee's timecard?
Visit the "Approving Timecards" page.
📍 If you cannot find the answer to your question above, reach out to your manager or supervisor for additional information.
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