Cleaning/Housekeeping

All public areas including communal bathrooms will be cleaned daily.
All student rooms are given a light tidy by housekeeping on a fortnightly roster according to room location. This entails light dusting of desks, ledges, and vacuuming of the floors. Residents occupying an ensuite room will have their bathrooms cleaned on a fortnightly basis.
Please assist the housekeeping team by removing any items from your floor to allow them to vacuum and leaving your room in a neat, tidy condition. If you do not wish to have your room cleaned on a particular week, you may leave a note on your door indicating such (however, in the interests of health and safety and maintaining the rooms, this may only occur one week running).
Housekeeping will complete their clean of your room on the same day each fortnight.
Students with loft rooms are expected to maintain the cleanliness of their lofts.
If you have any housekeeping issues please contact reception.

Please note: outside of a light tidy, housekeeping does not clean student rooms (including ensuites).
This is the responsibility of the occupant.

Student Rooms

All students are entitled to privacy and security within their rooms. Keys, furniture and fittings have been provided and students are responsible for good maintenance and regular cleaning of their room.

Each room has its own quota of furniture usually containing: a bed, mattress and mattress protector, pillow and pillow protector, desk/chair, wardrobe, bedside table, drawers/bookshelf or similar.

A limited amount of extra personal furniture may be brought into rooms depending on space available. You may not move existing furniture out of rooms. You may be required to remove any extra personal items in the breaks if rooms are being used by residential conference guests. All items provided by College will be on your room report and will be accounted for at the end of each semester.

Please be mindful of decorating corridors and doors with inappropriate material/posters as we often have guests visiting College for events and tours.

Please do not obstruct the door closing latch (i.e. carding or keeping your door propped open). This is a security issue, and the College does not take responsibility for any belongings that may go missing as a result.

Repairs and Maintenance

All requests for repairs and maintenance, including any damage to furnishings, should be directed to the facilities team via the UC Resident Portal.

Every effort will be made to rectify problems as soon as possible. If you do not report problems we cannot fix them.

If immediate attention is required please see the Guest Services team at reception during business hours, or contact the Resident Tutor on duty after hours or on weekends.

Kitchenware

All crockery (including coffee mugs, cutlery and glassware) should be returned to the Dining Hall as soon as possible after use.

Linen

Linen packs can be ordered through the College. Please note on your returned contract if you would like to order a linen pack. Each student is responsible for cleaning their own linen. Linen packs are available in both single and double sets.

Cleaning supplies

Cleaning products are provided in each part of the College, so you can clean your own room. Students’ fob keys can open these cupboards and the lock will record whose fob has been used.

Vacuum cleaners are also available and must be returned immediately after use. Do not pass a vacuum cleaner on to another student, as if it goes missing, the person who last accessed the cupboard will be held responsible.

Laundry facilities

Coin operated washing machines and tumble dryers are provided by an outside contractor in the laundries throughout the College. If you have any issues with laundry machines, please advise reception so they can arrange servicing or refunds and report faults. Cost are:

$3.00 AUD a load (front load washing machines)
$3.00 AUD for the dryer cycle

Some machines still run on coins, but many have been converted to accept card. It is essential that no other coins, including overseas money, be used in these machines. Residents must provide their own washing powder. Ironing boards are available for resident use.

Residents are reminded to be considerate and not to use the laundry facilities between 10:30pm and 8:00am as the noise may disturb people’s sleep.

Room inspections

Room inspections will be carried out throughout the year to ensure the state of the room meets College cleanliness standards.

We will endeavour to give you 24 hours notice.

Liquidated damages

Students whose rooms are deemed unsatisfactory at any time of their residency may be charged liquidated damages to cover the cost of cleaning or repairs.