The Main Functions of Freight Forwarders: What You May Count On

Description: When you hire this or that freight forwarder, you should underhand what services you can receive. The experts help you to select proper vehicles in accordance with the peculiarities of your cargo, negotiate with carriers, do the paperwork, and choose insurance plans.

Major Responsibilities of Freight Forwarders

Nowadays there are so many logistics and transportation companies that sometimes it’s difficult to figure out what services they offer. If you are a business owner who is interested in top-quality and timely delivery of cargo, you should clearly understand what carriers and freight brokers are responsible for. Otherwise, you risk losing your money and experiencing regular delays.

The first thing that should be underlined is that a freight forwarder is one of the most important elements of the supply chain of an enterprise of any size. The main task of experts is to arrange trouble-free movement of the cargo.

The freight forwarders are responsible for the following issues:

  • Selecting proper trucks and containers to transport freights.


It’s clear that different enterprises deal with diverse types of items. For some of them, it’s necessary to pick up special containers. There are various solutions for out-of-gauge and non-standard cargoes, perishable products, and liquids. The brokers are able to help business owners to choose the most winning variations;

  • Negotiating with private carriers and logistic companies.


It’s worth highlighting that freight forwarders do not have their own vehicles, as a rule. Yet, they have an extensive contact base. They cooperate with copious carriers and logistic firms. It allows them to complete even the most complicated and unusual orders without problems;

  • Preparing documentation.


Shipping encompasses not only a physical process of cargo relocation from one point to another. It also includes a lot of paperwork. If you have never done it before, it may become real torture for you. If you do not know what the terms “commercial invoice” or “the bill of landing” mean, it’s better to entrust this task to professionals. Otherwise, you are to pay significant fees;

  • Finding the most profitable quotes.


The number of available forwarding firms is amazing. They differ in sizes, coverage, and functions. Moreover, they differ in prices. The managers are to provide you with the most profitable quotes;

  • Dealing with warehousing.


No matter whether you are interested in expedited shipping or in long-distance transportation, the question of proper warehousing is still of prime importance. Freight forwarders choose the most optimal and convenient variations;

  • Packing.


It’s not an obligatory service. Yet, if you want to be sure that all your items come in intact, it’s better to lack them. The experts advise you the most winning variants of packing materials;

  • Insurance.


In many states, cargo insurance is a must. Moreover, there are diverse types of coverage you may need. Competent logistics managers help you to select the best insurance plans;

  • Responding to unexpected situations.


If something goes wrong, the freight forwarders know what they have to do. They have a backup plan for any situation.

When you sign up for a contract, you have to read all the details in order not to lose your money.

So, when looking for a reliable and efficient freight forwarder, it’s necessary to consider copious aspects. It’s better to spend a couple of weeks hiring the best specialists than to experience various difficulties with cargo transportation later.