Embedded Files
About
About
GrabPet
Catered for passengers travelling with up to 2 medium pets or 1 large pet
GrabPet XL
Catered for up to 6 users (passengers + pets)
For 6-seater vehicles and above
Benefits
Benefits
Drive with a peace of mind with pet insurance coverage
In the event of a pet mess, get compensated up to $270 for cleaning expenses and downtime
Eligibility
Eligibility
Drive an eligible vehicle model
FAQs
FAQs
What vehicles are eligible on GrabPet?
All GrabCar vehicle models are accepted on GrabPet.
All GrabCar 6 vehicle models are accepted on GrabPet XL.
How much do I need to pay to join GrabPet?
It is free to join GrabPet!
To keep your vehicles clean, you are highly encouraged to keep a pet seat cover handy. You have the option to order it online and have it delivered to you (delivery fee applies) or pick it up at Grab@Tampines during operating hours.
Can I join GrabPet if I am on GrabTaxi?
GrabPet and GrabPet XL are offered to GrabCar driver-partners only. GrabTaxi driver-partners will not be eligible.
What types of animals are allowed on GrabPet?
Any household pets approved by the Animal & Veterinary Service (AVS) except birds are allowed on GrabPet:
Pets must be treated against parasites, ticks, and fleas before the ride and accompanied by at least 1 adult during the commute
AVS Second Schedule dog breeds must be muzzled at all times
Transportation of pets for commercial purposes and unauthorised trading of pets are strictly prohibited
How many pets are allowed on GrabPet?
As a general rule, each pet should be accompanied by at least 1 adult:
GrabPet (4-seater): Can accommodate up to 2 medium pets (e.g. poodles, cats, rabbits) or 1 large pet (e.g. golden retrievers)
GrabPet XL (6-seater): Can accommodate up to 6 users (passengers + pets)
Can I accept the booking if passengers come with more pets than what is stated in the policy?
You may allow extra pets at your discretion. However, please take note that you cannot impose additional surcharges.
Can I accept the job if passengers travelling with their pets book a non-GrabPet ride?
Passengers are strongly discouraged to travel with their pets on non-GrabPet rides as they do not provide pet insurance coverage. In this case, kindly advise them to book the correct service that suits their mobility needs.
How do I make a cleaning fee claim?
If your passenger's pet made a mess during the ride, you can claim up to $270 on cleaning expenses and downtime. Do note that this applies for GrabPet and GrabPet XL rides only. For more information, visit our Help Centre.
Useful Links
Useful Links
New to GrabPet
New to GrabPet
Step-By-Step Guide
Step-By-Step Guide
Page updated
Google Sites
Report abuse