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About
About
Catered to non-critical wheelchair users
Equipped with wheelchair-accessible vehicles (WAVs) with a ramp or hydraulic lift
Up to 2 passengers including the passenger in the wheelchair
Benefits
Benefits
Advance Booking is available on your Booking Planner
Rides count will be contributed towards the eligible incentives
Eligibility
Eligibility
Drive an eligible vehicle model*
Able to demonstrate competency in the safe loading, restraining, and unloading of a person in a wheelchair from the vehicle
Able to communicate with and assist passengers with differing levels of ability.
*Retrofitted vehicle will need to undergo a 15-minutes inspection
FAQs
FAQs
Service
Service
What is the differences between all wheelchair-friendly rides?
Learn more about the key differences on this page.
Will there be advance bookings?
Yes, passengers can book up to 7 days in advance. You may view and accept booking through booking planner in your driver app.
Is this service available islandwide?
Yes, this service is currently available islandwide.
Will there be any other surcharges?
Please refer to the Tolls & Surcharges Page.
Eligibility
Eligibility
What vehicles are eligible on this service?
Please note that any retrofitted wheelchair-accessible vehicle (WAV) may affect the final eligibility of your vehicle, subject to an inspection conducted by our Grab staff.
Daihatsu Atrai Wagon Welcab
Daihatsu Hijet Welcab
Daihatsu Tanto Welcab
Honda Freed+ Welcab / Hybrid
Honda Stepwagon Spada Welcab
Nissan Cube Welcab
Nissan NV100 Welcab
Nissan Serena Lift Up Welcab
Subaru Chiffon Welcab
Subaru Dias Wagon Welcab
Subaru Spacia Welcab
Suzuki Every Welcab / Wagon Welcab
Toyota Esquire Welcab Type I / Type II
Toyota Noah Welcab Type I / Type I Hybrid / Type II / Type III / Type IV
Toyota Voxy Welcab Type I / Type I Hybrid / Type II / Type III / Type IV
Honda N-Box Welcab
Mazda Flair Welcab
Nissan Caravan Lift Up Welcab
Nissan NV200 Welcab
Toyota Hiace Commuter / Crew Van / Lift Up / Lift Up Welcab / Welcab
What is the eligible criteria for retrofitted wheelchair-accessible vehicle (WAV)?
All retrofitted vehicles need to ensure that they have wheelchair restraints fitted on the floor of the vehicle, two at the front and two at the rear, to secure the wheelchair passenger in place. Additionally, each wheelchair seat should be equipped with a safety shoulder belt and lap belt.
What happens if I change my vehicle?
Non-eligible to an eligible vehicle: If you have yet to register, simply register through the registration form. Otherwise, please submit this form to update your service type.
Eligible to a non-eligible vehicle: The service will be removed from your account. You will be missed but don’t worry, you will still receive jobs from other services that you are eligible for!
Training
Training
How long is the course / training?
The session takes about 2 hours to complete with theory and practical training.
Where will the training be held in?
The training will be held in Grab @ Tampines located at 18 Tampines Industrial Cres, #01-12C, Singapore 528605.
How much do I need to pay to join this service?
You are not required to pay for the course fees as it is fully covered by Grab.
*However, In the event of no-show or last-minute cancellation, you will be charged the full course fee of $50 without any subsidy.
When will i be activated?
The service will be added to your account within 3 working days upon completion of training.
Useful Links
Useful Links
New to Service
New to Service
Step-By-Step Guide
Step-By-Step Guide
Register your interest today at
🔗 Wheelchair ramp with assistance Registration Form
📍 grb.to/assistplusregister
⏳ 5 minutes
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