As a Grab driver-partner, you play a vital role in meeting the different needs of passengers for a great experience. Some passengers simply want a smooth and comfortable ride to their destination, while others may seek a more premium or executive experience where every detail matters.
To give you clarity and confidence in delivering the right service for every ride, we’ve put together this guide outlining what’s expected in Standard, Premium, and Exec services.
By meeting these expectations, you’ll not only increase passenger satisfaction, but also improve your ratings and maximize your earning potential.
We hope you find this guide helpful in your journey with Grab!