Active Listening

Skill developer:

Orange Hill (Poland)

Active listening:

Showing an interest in, and ability for, picking up important information from conversations. The ability to fully concentrate on what is being said, involving listening with all senses and giving full attention to the speaker.

Objectives:

Applicant/educator

  • is able to probe the other person if things are not clear during a conversation and react to nonverbal signals
  • is able to express an understanding of both content and non-verbal messages during conversations through one´s reactions
  • is able to summarize regularly during conversations, check whether he/she has understood the other person and is happy to be corrected
  • is able to show an interest in the other person during conversations and encourage him/her to carry on talking through eye contact and manner
  • is able to let others finish what they are saying during conversations, give them space and use silence at the right time.
  • is able to show respect to interlocutors
  • is able to focus only on what the speaker is telling

Criteria which needed to show your skills and knowledge related to this:

Applicant/educator:

  • probes the other person if things are not clear during a conversation and react to nonverbal signals
  • expresses an understanding of both content and non-verbal messages during conversations through one´s reactions
  • summarizes regularly during conversations, check whether he/she has understood the other person and is happy to be corrected
  • shows an interest in the other person during conversations and encourages him/her to carry on talking through eye contact and manner
  • lets others finish what they are saying during conversations, gives them space and uses silence at the right time.
  • shows respect to interlocutors
  • focuses only on what the speaker is telling

How to improve this specific skill:

Listen the SOSTRA podcast ( audio, 7:24 min)

or use other additional listed here (when translating you may use national sources):

Show your skills:

Link to the badge application form

  • Save some videos (max. 30 min) related to your teaching or guiding sessions which show how you´re able to fully concentrate on what is being said, involving listening with all senses and giving full attention to the speaker (synchronous or asynchronous situations)
  • Or write a reflective essay (max length 1-2 pages) where you describe specific situations in which you used active listening skill with the explanation of the advantages of presenting that skill in the context of education.
  • Or if you think some other evidence is relevant for this skill, please add the documentation to the application form.

Applications will not be graded and it is not possible to apply for badges after the piloting period has ended 1.5.2020.