2025 Job Readiness Programs

For the year 2025
Offered in partnership with GATES Inc., the program reflects PACCAL’s ongoing mission to serve and uplift underserved communities by opening doors to economic opportunity and self-sufficiency.

You may enroll through the QR code or through this link.
https://gate-inc.org/programs-and-enrollment-form

Please click here to Enroll for the Upcoming Programs

RESTAURANT SERVER PROGRAM

By: PACCAL Inc. and Global Association for Training and Employment, Inc.

Program Overview:
The Restaurant Server Program is a 40-hour, hands-on training designed to equip participants with the essential skills to succeed in front-of-house restaurant roles. The program is structured into five interactive modules covering restaurant basics, customer service, menu knowledge, payment handling, and practical role-play scenarios. Trainees will gain confidence in greeting customers, taking orders, handling payments, and delivering excellent service through a mix of instruction, role-playing, and real-world simulations.

Final Registration Date: Aug 2, 2025

Class Start Date: Aug 9, 2025
Duration: 40 hours total / 5 modules (8 hours each module)

Schedule: Saturdays 12:15 pm-1:00 pm

Location: PACCAL Center, 380 Monmouth St. Jersey City, NJ 07302

Trainer/ Instructor: Dr. Maria Cresly A. Taylor

WHO SHOULD APPLY:

This program is ideal for individuals new to the restaurant industry, career changers, high school graduates, or anyone looking to gain valuable service skills and enter the hospitality workforce with confidence—no prior experience required!

MODULE BREAKDOWN

Module 1: Restaurant Basics (8 hours)

Greetings and introductions (1 hour)
Basic menu knowledge (2 hours)
Taking orders and handling customer requests (3 hours)
Practice and role-playing (2 hours)

Module 2: Customer Service (8 hours)

Communication skills for restaurant settings (2 hours)
Handling complaints and issues (2 hours)
Providing excellent customer service (2 hours)
Practice and role-playing (2 hours)

Module 3: Menu and Orders (8 hours)

Menu item descriptions and ingredients (2 hours)
Ordering and serving food and beverages (2 hours)
Managing special requests and dietary restrictions (2 hours)
Practice and role-playing (2 hours)

Module 4: Payment and Transactions (8 hours)

Handling payments and operating a point-of-sale system (2 hours)
Managing cash and credit transactions (2 hours)
Processing orders and handling customer payments (2 hours)
Practice and role-playing (2 hours)

Module 5: Role-Playing and Practice (8 hours)

Practicing restaurant scenarios and role-plays (4 hours)
Building confidence in communication and customer service skills (2 hours)
Final assessment and feedback (2 hours)

CLASS DATES

FALL CLASS - SATURDAYS

August 2025: 8/16, 8/23, 8/30= 6 Hours

September 2025: 9/06, 9/13. 9/20, 9/27 =8 hours

October 2025- 10/04, 10/11, 10/18, 10/25= 8 hours

November 2025: 11/01, 11/08, 11/15, 11/22, 11/29 = 10 hours

December 2025: 12/06, 12/13, 12/20, 12/30 = 8 hours

WINTER CLASS - SATURDAYS

January 2026: 1/10, 1/17, 1/24, 1/31= 8 hours

February 2026: 2/07, 2/14, 2/21, 2/28 = 8 hours

March 2026: 3/07, 3/14, 3/21, 3/28= 8 hours

April 2026: 4/4, 4/11, 4/18, 4/25 = 8 hours

May 2026: 5/02, 5/9 = 4 hours

CITIZENSHIP PROGRAM

By: PACCAL Inc. and Global Association for Training and Employment, Inc.

Program Overview:
Our Citizenship Classes are designed to help lawful permanent residents prepare for the U.S. naturalization process with confidence. This comprehensive course covers U.S. history and government, the rights and responsibilities of citizenship, and preparation for the civics and English components of the naturalization interview. Lessons include reading, writing, and speaking practice tailored to the USCIS exam format. These classes are ideal for green card holders who are eligible or soon to be eligible to apply for U.S. citizenship, especially those seeking guided support in understanding the process, improving English skills, and gaining the knowledge needed to pass the naturalization interview and test.

Final Registration Date: Aug 2, 2025

Class Start Date: Aug 9, 2025
Duration:

Schedule: Saturdays 01:15 pm-2:00 pm

Location: PACCAL Center, 380 Monmouth St. Jersey City, NJ 07302

Trainer/ Instructor: Dr. Elddry Castillo

WHO SHOULD APPLY:

These classes are ideal for lawful permanent residents (green card holders) who are eligible or close to being eligible to apply for U.S. citizenship. Individuals who want help preparing for the naturalization test, especially those who need support with English reading, writing, and speaking, or learning U.S. history and government, will benefit most. The program is especially helpful for older adults, those with limited formal education, and anyone seeking a structured, supportive environment to successfully complete the naturalization process.

VISIT US
PACCAL Center
380 Monmouth Street, Jersey City, NJ 07302

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