User Guide
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RESIDENT ACCESS - Resident Support Center
The Resident Support Center lets you create tickets, and send messages to the Building Admin team for concerns about the property.
Please give the team 12-24 hours to respond.
Office hours:
Monday to Friday 8:00am to 5:00pm
Saturday 8:00am to 12:00nn
Select the category and input the details of your concern.
Click "Submit" to see the success screen.
When the building admin team responds, a discussion thread will be enabled in your ticket.
You can send messages and attach documents on this thread for easier coordination.
How long does it take for the building admin team to respond?
How long does it take for the building admin team to respond?
Please give the team 12-24 hours to respond to your ticket.
They are only able to respond during office hours:
Monday to Friday 8:00am to 5:00pm
Saturday 8:00am to 12:00nn
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