📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
Chapter 1
Product Quality Guidelines
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Chapter 2
Fulfilled From Store (FFS)
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Chapter 3
About Rejections, Returns, and Cancelled Orders
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Chapter 4
Returns Report
In this module, learn more about our product quality guidelines, our other fulfillment models and, all about rejections and returns.
Chapter 1: Product Quality Guidelines
To ensure that our customers receive their items in good quality, read through the minimum shelf-life guidelines for products sold via FairPrice Marketplace.
Chapter 2: Fulfilled From Store (FFS)
Read about the FFS fulfillment model and how to be a part of this operational model.
Chapter 3: About Rejection, Returns, and Cancelled Orders
Understanding the reasons for rejection and reducing such incidences. Learn more about the returns process and how these a documented and returned to you.
Chapter 4: Returns Report
Learn more about how to access, and understand the returns report that is available in the seller portal.