📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
Chapter 1
Onboarding Overview
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Chapter 2
Seller Account Creation & Onboarding Documents
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Chapter 3
Store Banner
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Chapter 4
Introduction to the Seller Portal
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Chapter 5
Next Steps
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Chapter 6
FAQ
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Chapter 7
Quiz
For banners for your e-store, we require submissions (both JPG and PSD working file for 1 and 2) as per below:
Seller Store Web Header Banner (1424 x 378)
Sub Banner (624 x 416)
Brand tagline text (max 4 words, 25 characters) to go with your sub-banner
High-resolution logo (at least 72 dpi) (jpg/png)
You may find the guideline .psd working files in this Google Drive link here: Banner Guide Artwork Files
Please deposit your banner artwork files (both JPEG and PSD) & logo in a Google Drive (and let us know once they’re uploaded)
Please also refer to some guidelines and explanations for the required submissions where applicable below:
1. Seller Store Web Header Banner (1424 x 378)
As a rule of thumb, all elements in banner artwork should be high-resolution and not blurred. This helps to capture attention and portray a good brand image.
Max. 4-word headline with BLUE OVERLAY on the Left (Font should be Avenir, kerning -10)
Images of products on the Right (Maximum 4 Products)
Logo at the Top Right
All Fonts to be Avenir, with kerning -10. (Font pack available in the Banner Guide folder)
Keep key visual and text within white dotted lines overlay to be within safe area.
Examples of landing banner below:
2. Sub Banner (624 x 416)
Just images of your products (Maximum 4 Products). No logo.
Example of sub-banner below:
3. Brand tagline (max 4 words) to go with your Sub Banner
Your brand name and a four-word tagline will be displayed below your Sub Banner on the website, like so:
It is recommended to keep your tagline short, sweet and simple (max. 25 characters including punctuation) to avoid it being cut off when viewed on mobile. You can email the tagline over with the banners.
4. A High-resolution Logo file (.jpg or .png)
Minimum 72 dpi, preferably 150 dpi
High resolution files of your brand logo (.jpg or .png) that are at least 72 dpi in resolution.
Needs to be 512 x 512 px as per the format above, which we will display as a circle.
Will be uploaded to your product page as a store logo.
May be used for Creation of website banners, eDMs, and campaign materials by the FairPrice Creative & Marketing Team etc.
If you prefer not to use Adobe Photoshop, a free online image editor you could try is Photopea.com.
[NOTE]
If you require product photography and/or banner creation services, we can refer you to our partner service provider who offers these services at preferential rates for Fairprice Marketplace sellers.
Please find the order form & rate card for the agency here: