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The global revenue assurance market size is projected to reach USD 12.14 billion in 2030 and is projected to grow at a CAGR of 11.5% from 2024 to 2030, according to a study conducted by Grand View Research, Inc. Revenue assurance is a prime factor that upholds operators’ margins. It mainly focuses on the important areas such as detecting leakage of revenues, correcting, or fixing the issue and then ensuring that changes are made to avoid recurring issues. It is imperative for operators to assess the complete lifecycle of capturing and identifying data leakages and recovering them to prevent revenue loss and establish a building block for fee or income transparency.
The telecommunication industry has undergone a rapid evolution. Technological advancements in regards with artificial intelligence (AI) capabilities, 5G networks, and IoT have mainly been led by the need to offer tailored services and applications effortlessly to users in a pervasive manner. Significant changes are expected to take place in existing telecommunications networks and service infrastructure for offering new and converged services across the heterogeneous access networks to a wide range of end users. For instance, changes in voice calling and networks have exposed many carriers to revenue losses. The deficiency of quality arises from concerns such as call routing across multiple networks. Poor or inadequate call quality compromises the customer experience and revenue is often delayed through inter-carrier differences over fair charges and the service quality delivered. This transformation in itself is a huge challenge for operators since they need to safeguard their unique and evolving infrastructure from fraud and revenue assurance threats.
Growing business complexities are expected to catapult the demand for revenue assurance solutions and services over the forecast period. An increase in complication of networks and services, coupled with rising usage of technology by fraudsters, is also expected to boost the demand for revenue assurance over the forecast period. The revenue streams processes have become complex due to rising number of participants and types of services being offered. Despite the improved technology infrastructure, revenue leakage occurs at several points alongside the revenue flow and are possibly very significant.
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Revenue Assurance Market Report Highlights
• The software segment dominated the global industry and accounted for a revenue share of 62.3% in 2023. It is attributed to the availability of highly flexible and innovative revenue assurance software.
• The cloud segment accounted for the largest revenue share in 2023 and is expected to expand at the fastest CAGR over the forecast period.
• The telecom segment dominated the market and held the largest share in 2023 and is expected to expand at the fastest CAGR over the forecast period.
• North America dominated the global revenue assurance market and accounted for a revenue share of 33.0% in 2023
Revenue Assurance Market Segmentation
Grand View Research has segmented the global revenue assurance market report based on solution, deployment, end use, and region:
Revenue Assurance Solution Outlook (Revenue, USD Billion, 2018 - 2030)
• Software
• Services
Revenue Assurance Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
• On-premise
• Cloud
Revenue Assurance End Use Outlook (Revenue, USD Billion, 2018 - 2030)
• BFSI
• Telecom
• Healthcare
• Retail
• Energy & Utilities
• Others
Revenue Assurance Regional Outlook (Revenue, USD Billion, 2018 - 2030)
• North America
o U.S.
o Canada
o Mexico
• Europe
o UK
o Germany
o France
• Asia Pacific
o Japan
o China
o India
o Australia
o South Korea
• Latin America
o Brazil
• Middle East & Africa
o South Africa
o Saudi Arabia
o UAE
List of Key Players in the Revenue Assurance Market
• Accenture
• Amdocs
• Araxxe
• Hewlett Packard Enterprise Development LP
• IBM
• SUBEX
• TATA Consultancy Services Limited
• Tech Mahindra Limited
• Telefonaktiebolaget LM Ericsson
• TEOCO
• Mobileum
Order a free sample PDF of the Revenue Assurance Market Intelligence Study, published by Grand View Research.
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