The global field service management market size was valued at USD 4.43 billion in 2022 and is expected to grow significant growth with a compound annual growth rate (CAGR) of 13.3% from 2023 to 2030 due to the growing number of field operations across different end-use industries such as telecom, oil & gas, construction, and energy & utilities. Furthermore, the rapid adoption of FSM solutions by different small & medium enterprises is also expected to drive market growth over the forecast period.

Gather more insights about the market drivers, restrains and growth of the Field Service Management Market

Field Service Management Market Report Highlights

• The mobile field execution solution provided by the FSM software is the most preferred solution by the end-use industries which helps in execution and maintenance of fieldwork by technicians, reporting status, receiving alerts, gain visibility to individual performance.

• Most of the end-use industries such as utilities, healthcare, IT among others are moving from on-premise deployment to cloud deployment of the FSM software as it enables faster deployment speeds and reduces upfront costs.

• As compared to the small and medium enterprises, the large enterprises are increasingly adopting the FSM software for the management of large on-field technicians and employees who work on the field.

• The FSM software is being increasingly adopted across the construction industry due to the rapid industrialization and increasing population particularly in developing countries such as China and India.

• The FSM market is in the developing stage in the regions of Asia-Pacific, Middle East & Africa, and Latin America due to their increase in investment in the IT sector and increased focus on digital workplace transformation initiatives.

Browse through Grand View Research's Communication Services Industry Research Reports.

• The global rich communication services market size was valued at USD 2.68 billion in 2023 and is projected to grow at a CAGR of 25.3% from 2024 to 2030. 

• The global geographic information system market size was valued at USD 9.80 billion in 2023 and is projected to grow at a CAGR of 8.7% from 2024 to 2030.

Field Service Management Market Segmentation

Grand View Research has segmented the global field service management market based on component, deployment, enterprise, end-use and region:

Field Service Management Component Outlook (Revenue in USD Million, 2017 - 2030)

• Solution

o Mobile field execution

o Service contract management

o Warranty management

o Workforce management

o Customer management

o Inventory management

o Others

• Services

o Implementation

o Training & support

o Consulting & advisory

Field Service Management Deployment Outlook (Revenue in USD Million, 2017 - 2030)

• On-Premise

• Cloud

Field Service Management Enterprise Outlook (Revenue in USD Million, 2017 - 2030)

• Large enterprises

• SMEs

Field Service Management End-use Outlook (Revenue in USD Million, 2017 - 2030)

• Energy & utilities

• Telecom

• Manufacturing

• Healthcare

• BFSI

• Construction & real estate

• Transportation & logistics

• Retail & wholesale

• Others

Field Service Management Regional Outlook (Revenue in USD Million, 2017 - 2030)

• North America

o U.S.

o Canada

• Europe

o UK

o Germany

o France

• Asia Pacific

o China

o Japan

o India

o Australia

o South Korea

• Latin America

o Brazil

o Mexico

• Middle East and Africa

o Saudi Arabia

o South Africa

o UAE

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