Chromebook Care

The care and feeding of chromebooks.

Where did they put those settings you need and what can be done to touble shoot these devices. Fixing your chrome book is not a difficult as you think. Come and find out.


Students can do the most interesting things to their computers! And teachers somtimes aren't sure what to do about it. Where did they put those settings you need and what can be done to touble shoot these devices. Fixing your chrome book is not a difficult as you think. Come and find out. We will spend time with the chromebook and its operating system so you help your students more effectively. We will focus on the chome OS and leave the Google Apps for Education dashboard to your techie. Let's not let the machine get in the way of Learning!


Slides are at: https://goo.gl/4pH2fA

Use this Tool to Run a Checkup on Your Chrome Health - YouTube

This Is How to Add or Remove Your Chromebook Apps and Extensions ~ Educational Technology and Mobile Learning

Resources for the care and feeding of Chromebooks

Updates make it self healing as does power wash-- You can not permanently break it!

The "Boss" account-- device owner

Supervised user-Create & manage supervised users - Chromebook Help

add an account-

dead battery- push it all the way in wait 10 minutes

dark screen-- dead battery

my name is gone-- add it back on -- add a person

track pad- Use your Chromebook touchpad - Chromebook Help

menus up front--volumne , speaker, microphone

bluetooth,

the wifi isn't connected? wifi- network, on/off, adress, Join other, (ssid,security,password, advanced--proxy direct, automatic, manual,)

accessibilty,(kids mess with this)ChromeVox, large cursor, high contrast mode, screen magifer, onscreen keyboard,

us keyboard( kids mess with this too)

Frozen --

Refresh

power off power on

hard reset (not the same as power wash and reset on the settings menus)

Refresh + Power.

acer 710 - remove battery

Acer 720 Refresh + Power.

Samsung 303c Refresh + Power.

HP 11G3 Refresh + Power.

Tech Tip #121: Chromebooks Caps Lock | Ask a Tech Teacher

Caps lock is ALT Search

Delete is ALT backspace


Dark Screen? LCD may have a loose connection


Screenshots

To take a screenshot of your Chromebook screen, press the Ctrl and Window Switcher keys at the same time:

To take a screenshot of a specific area, add the shift key to that combo:


Right click desktop-- Auto Hide shelf,shelf position(they will move this), set wallpaper( they will pick new ones)

Settings

Internet connection

Wifi network connection, network, (IP, name servers, proxies)

add connection(Join)

Appearance

Set wall paper(kids do go for their own), get themes, show home button, new tab page, always show bookmarks bar,

Device

Touch pad speed,Touchpad settings(tap to click-they have changed tis one-traditional scrolling australian scrolling-upside downUse your Chromebook touchpad - Chromebook Help), keyboard settings( change the work that these keys do, langueage- I have seen spanish) , display settings(if connect to projector, resolution, orientation- April Fool-TV align ment).

Search

which search engine?

Show google now cards in launcher

enable okay google to start voice search (our first graders love it!)

People

Don't reset sync if you can help it.

require password to wake- nah that takes one of the really nice features away-- close your lid open your machine

advanced sync-- nah don't mess

manage other users only the owner can

Date and Time- yes they did mess this up

Wrong time zone- set time zone automatically using your location

no 24 hour clock

loses the time - bad thing for windows

Privacy

Cookies

allow local data --yes

keep local data only until you quit your browser - no

block sites from setting data- no lose the settings when you leave

block third party cookies and site data - I think we are past this fear

Manage the exceptions-- leave it to IT

All cookies -- here is the list of all of them

Images

Show all --yes

Do not show any-- Really? they haven’t changed this one yet…

JavaScript Allow - yes

do not allow Java -- not yet Manage exception - leave to IT

Privacy

Clear Browsing data

history,download, cookies, cached images, passwords, autofill, hosted app data, content licenses, Adobe Flash player settings

This is one for IT to stop

They can clear their data and hope to cover their misbehavior


Use a web service to help resolve errors

Use a prediction service to help complete searches --- of course I like that - click the one I like

prefetch resources- not for 2Gig memory

Automatically report security incidents to google

Protect you and your device from dangerous sites -- safe search for edu

use a web service to help resolve spelling errors. Maybe they messed with this?

Automatically send usage statistics and crash reports- goes to your admin

Send “Do not track requests”

Enable Verified Access

Bluetooth- some of their mice

Passwords and forms

Enable autoFill--

manage autofill settings

Offer to save your web passwords-- yes for those first graders who can’t type random digits

Manage passwords-- yes you can go here get rid of the saved passwords for some


Web content

Font size-- yes they have

Customize fonts- they may have done this

Page Zoom-- be ready for this one

Languages

Languages and input settings- takes little work to do this one- add spanish?

Offer to translate pages that aren't in a language you read


Downloads

Location

Ask where to save each file before downloading

Disconnect google drive account

HTTPS/SSL

Manage certificates

Google Cloud Print-- by invitation only!

On start up-- of course we want to pick up where we left off!

Accessibility-

Power wash -- you can if it is a personal machine but please don't if the school manages it. It will fix everything most of the time.

Reset settings-- you can if it is a personal machine but please don't if the school manages it. It will fix everything most of the time.

About Chrome OS --your device is up to date

Launcher-- Get Help


Developer mode - OhOh

power wash or reset time

"Chrome OS verification is turned off" message - Chromebook Help

Turn on Single App Kiosk Mode - Chromebook Help

Or Kiosk Mode

Turn off Single App Kiosk Mode

Turn off Kiosk Mode by rebooting the Chromebook. While the device is starting up, press the keyboard shortcut Ctrl+Alt+Sto interrupt the process and return to the login screen.

10 Important Chromebook Tips Every Teacher Should Know about ~ Educational Technology and Mobile Learning


List Of Chrome URL’s

chrome://accessibility: Turn ON or OFF your Chrome Accessibility features.

chrome://appcache-internals: Contains information on appcached-site and space used.

chrome://apps: Shows all you Chrome Apps.

chrome://blob-internals: BLOB(Binary large objects) – Show you the analytics of blob’s.

chrome://bookmarks: Open bookmark manager.

chrome://cache: Use this to see all the cached items like website, images, data, etc.

chrome://chrome: Chrome’s about page.

chrome://chrome-urls: A list of all chrome URL’s, that you are seeing here.

chrome://components: A list of all Chrome components.

chrome://conflicts: A list of all the modules that are loaded and to be loaded in future.

chrome://crashes: Can see all the details of recent crashes.

chrome://credits: A big list of Chrome credits

.chrome://components

chrome://copresence

chrome://device-log

chrome://devices: A list of all the devices that are connected to your Chrome account.

chrome://dns: Shows you the prefetch DNS records if prefetching is enabled.

chrome://downloads: Show all the downloads.

chrome://extensions: Shows you all the extensions that are currently installed.

chrome://gcm-internals

chrome://flags: Google Chrome’s experimental features page.

chrome://flash: A detailed information of Chrome’s flash integration.

chrome://gpu: Details about your PC’s GPU and hardware acceleration.

chrome://help: Google Chrome’s help module [About Page].

chrome://histograms: All the technical stuff about Histograms.

chrome://history: Chrome’s browsing history.

chrome://indexeddb-internals: All the storage instances of Chrome’s DB.

chrome://inspect: Gives you the ability to inspect elements like extensions.

chrome://invalidations

chrome://local-state

chrome://memory-internals

chrome://media-internals: Displays media information while playing media.

chrome://memory: Details on Chrome’s and other browsers memory consumption.

chrome://nacl: Displays information about Chrome’s NaCl plugin(Native Client).

chrome://net-internals: Displays detailed network related information like SPDY connection and DNS look-ups.

chrome://newtab: Gives you a new tab.

chrome://omnibox: Displays Omnibar input results like search, shortcuts and history.

chrome://plugins: All the installed Chrome’s plugins.

chrome://policy: Displays all the policies that are currently active in your Chrome browser.

chrome://predictors: Shows you all the auto-complete and resource predictions which are purely based on past activities.

chrome://print: Chrome’s print preview tab.

chrome://profiler: Chrome's profile tracking data.

chrome://password-manager-internals

chrome://quota-internals: Displays you the quota information of your Chrome browser.

chrome://settings: Chrome settings page.

chrome://signin-internals: Shows you the details of Chrome’s account activity, like last google account sign-in, etc.

chrome://stats: Shows you the Chrome’s statistics if enabled.

chrome://sync-internals: If sync is enabled in your Chrome browser, then this page shows you all the details about it.

chrome://serviceworker-internals

chrome://suggestions

chrome://system

chrome://terms: Google Chrome usage terms and conditions.

chrome://tracing: Records your browsing history if enabled.

chrome://translate-internals: Shows you the translations preferences and detection logs.

chrome://thumbnails

chrome://user-actions: Displays all the recent user actions(used for debugging purposes).

chrome://version: Displays detailed information of your Chrome browser.

chrome://view-http-cache: Displays all the website that you have visited.

chrome://voicesearch

chrome://webrtc-internals

chrome://webrtc-logs


Of all the URLs above, the most used ones are: Chrome://settings, Chrome://flags, Chrome://plugins,Chrome://downloads, Chrome://extensions, Chrome://history.

Chrome URLs for Debugging

The URLs in this category are for debugging purposes. They can crash or hang the renderer.

chrome://crash: Crash simulation of current tab.

chrome://kill: Kills the current tab.

chrome://hang: Simulation of frozen tab.

chrome://shorthang: Simulates short hanging scenario.

chrome://gpucrash: GPU crash simulation.

chrome://gpuhang: GPU hang simulation.

chrome://restart/: Restarts your browser.

chrome://crashdump

chrome://gpuclean

chrome://ppapiflashcrash

chrome://ppapiflashhang

chrome://quit/


Keep in mind that the above URLs may be changed or deleted in coming versions of Google Chrome.

Copy of 2015-2016 STAT Help Desk Instruction Manual - Google Docs

IETC Chromebook Outline