Paula's a good-natured, obliging individual. She's immensely loyal to Elizabeth Midford, whom she works hard to keep happy and holds "most dear."On December 14, 1885, Paula informed Elizabeth about the Phantomhives' deaths. Sometime later, after Ciel returned, Elizabeth showed her new heeled shoes to Paula. While helping Elizabeth dress, Paula noted that she's grown taller. Elizabeth became upset, prompting Paula to assure her that she's still very cute no matter her height. Nevertheless, Elizabeth refused to wear her new heeled shoes, opting instead for flats.