Search this site
Embedded Files
Knowledge base and training agenda Qatar
  • Home
    • Opening and Closing Lines:
    • Hybris
    • Freshdesk
    • GDMS
    • CRM
    • Warranty
      • Warranty Bed set&Beds
        • What is covered?
        • What is not covered?
      • Wardrobes
        • What is covered?
        • What is not covered?
        • Components covered
      • Mattresses
        • What is not covered?
        • What is covered?
  • My Account
    • How do I create an account?
    • Can I change my email address?
    • How do I change my password?
    • How do I change my payment details?
    • How do I change my billing address?
    • Is my account and payment information secure?
  • Payments
    • How can I pay for my order?
    • Can I place an order online without a Credit or Debit Card?
    • Can you transfer the amount in My Credit balance to my bank account?
  • Shipping
    • When will I receive my furniture and what will my delivery charges be?
    • When will I receive my household items and what will my delivery charges be
    • When will I receive my order?
    • What if I am not at home when my order arrives?
  • Tracking and Delivery
    • When will I receive my order?
    • Can I change my delivery address after I've placed my order?
    • How do I select a delivery date and time for my Home Centre furniture?
    • Do I need to hand over my Cash on Delivery payment before my products are a
  • Returns Process
    • How do I return an order?
    • Can I return my online purchases to a Landmark store?
    • Can I book a return online?
    • Are there products I cannot return online?
    • When will you pick up the products I want to return?
    • How do I get a refund if I paid for my order by Credit or Debit Card?
    • How do I get a refund if I paid for my order by cash?
    • I just returned my order. When will I receive my refund?
    • I just cancelled an order. When will I get my refund?
  • Returns Policy
    • What is your policy on returns?
    • Are there products I cannot return by raising an online return request?
    • Can I exchange my purchase for another product?
    • What is Shukran Pay?
    • What if I want to return part of an order that came with a voucher?
    • What if I want to return a product that was part of a Buy 1 Get 1 Free offe
    • I paid for an order with ...
    • I’ve just returned my Cash on Delivery order. Will my Cash on Delivery char
    • Where can I spend my Credit Voucher?
    • I bought a product by paying Cash on Delivery and returned it to store in e
    • Charity amount?
    • IF
  • Refund Methods
    • Cash
      • In-store Refunds
      • Online Refunds
    • Visa / MasterCard
      • Online Refunds
      • In-store Refunds
    • Apple Pay
      • Online Refunds
      • In-store Refunds
    • My Credit
      • Online Refunds
      • In-store Refunds
    • Shukran
      • Online Refunds
      • In-store Refunds
    • pay Pal
      • Online Refunds
      • In-store Refunds
    • Tabby
      • Online Refunds
      • In-store Refunds
  • Voucher refund
  • Orders
    • How do I order products online?
    • Can I place an order without opening an account?
    • Can I place an order over the phone?
    • Can I place an order for a product that's out of stock ?
    • What factors should I consider before placing an order for a large item?
    • How do I cancel my order?
    • Will I be charged for delivery?
    • Can my items be delivered internationally?
    • Can I add items to my order?
  • Click & Collect
    • How does Click & Collect work?
    • How do I place an order for Click & Collect?
    • Do I get any additional benefit by placing a Click & Collect order?
    • How much does it cost and when will I be able to collect?
    • Which store will my order go to?
    • How can I pay for my Click & Collect order?
    • Can I cancel my order?
    • How will I know when my Click & Collect order is ready?
    • How can I return my Click & Collect order?
    • I am unable to select my preferred store for click & collect
Knowledge base and training agenda Qatar

Can I book a return online?

Yes, you can make your return online in a few easy steps: 

  • Go to the Order History page in your My Account section.

  • Click on the order from which you want to return products.  

  • Select the specific products you want to return.

  • Click ‘Return selected items’ 

After you’ve raised a return request, our courier partner will get in touch with you to schedule a pick-up time. Wrap and seal your products in their original packaging and hand them over. 

Please do check our returns policy first to know which products you can return. 





Google Sites
Report abuse
Page details
Page updated
Google Sites
Report abuse