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Featured Books
Featured Books
Listen: how to find the words for tender conversations is about the conversations that matter and how to have them better – more honestly, more confidently and without regret.
Given how much reading we do on mobile devices, being able to write succinctly is critical to success. Writing on the Job is an incisive guide to clear and effective writing for professionals.
Can we change the minds of science deniers? Encounters with flat earthers, anti-vaxxers, coronavirus truthers, and others. In How to talk to a Science Denier, Lee McIntyre shows that anyone can fight back against science deniers, and argues that it's important to do so. Science denial can kill.
Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
An inspirational, practical, and research-based guide for standing up and speaking out skillfully at work. We all have opportunities to be courageous at work. But since courage requires risk we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. Choosing Courage provides the moral imperative and research-based tactics to help you become more competently courageous at work.
In You're not Listening, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there. You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.
In All You Have to Do Is Ask, Baker shares a set of strategies - used at companies like Google, GM, and IDEO - that individuals, teams, and leaders can use to make asking for help a personal and organizational habit, such as- SMART criteria for making an ask, "plus-and-play" routines that make requests a standard component of meetings, mini-games that incentivize asking within teams, and the Reciprocity Ring, a guided activity that allows people to tap into the giving power of a network.
In Inclusive Conversations the author offers specific dialogue strategies to foster greater understanding. Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate.
What you say or don’t say in a conversation can have life-defining consequences on ourselves and those around us. Speak Up helps you to navigate power differences so you can speak up with confidence and enable others to find their voice in a way that will be heard. This book helps you to navigate power differences and speak up with confidence in a way that you will be heard. It also help you to understand how your power enables others to speak up and how it might silence them.
The Art of Plain Speaking aims to improve the experience faced by many in the modern workplace, a world where senior management are entirely absent from the shop floor – replaced by indecipherable emails from HR – and where people speak in esoteric corporate riddles, believing that sounding clever is more productive than speaking clearly.
Today, it seems impossible to have a civil conversation with someone who has a different opinion. Heated debates on Facebook often lead to shaming, hindering any possibility of productive discourse. How to have Impossible Conversations guides readers through the process of having effective, civil discussions about any divisive issues.
In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable―not less.
Further Reading
Further Reading
Listen Up or Lose Out - Communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise.
If I Understood You, Would I Have This Look on My Face? is the warm, witty, and informative chronicle of how Alda found inspiration in everything from cutting-edge science to classic acting methods. His search began when he was host of PBS’s Scientific American Frontiers, where he developed a knack for helping them communicate complex ideas.
Talking to Strangers: What We Should Know about the People We Don’t Know - The routine traffic stop that ends in tragedy. The spy who spends years undetected at the highest levels of the Pentagon. The false conviction of Amanda Knox. Why do we so often get other people wrong? Why is it so hard to detect a lie, read a face or judge a stranger's motives?
Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change - What hidden skill links successful people in all walks of life? What helps them make smart decisions? The answer is surprisingly simple: They know how to ask the right questions at the right time.
Dealing With The Tough Stuff: How To Achieve Results From Key Conversations - this book is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations.
Exceptionally Human: Successful Communication in a Distracted World - This book dips into time-tested, authenticated, and truly enduring communication principles while adding a modern twist. By demonstrating credibility’s power, emotion’s impact, and logic’s ability to lead, readers enjoy valuable insights that they can apply to their own communication practices, at work and elsewhere, so that they can make the connections and maintain the working relationships they want and need.
The Gift of the Gab: How Eloquence Works - We all know eloquence when we hear it. But what exactly is it? And how might we gain more of it for ourselves? This entertaining and, yes, eloquent book illuminates the power of language from a linguistic point of view and provides fascinating insights into the way we use words.
The Discussion Book: 50 Great Ways to Get People Talking - The Discussion Book is your go-to guide for improving any group process. Each of the concrete techniques and exercises is clearly described with guidance on selection and implementation, as well as advice on which pitfalls to avoid.
Simply Said: Communicating Better at Work and Beyond - This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard.
Body Language: Learn how to read others and communicate with confidence - What does your body language say about you? From strangers on the street, to your closest friends and family – even if you're not speaking, you're saying a lot with your body. Body Language explores the way we use our bodies to communicate.
TED Talks Storytelling: 23 Storytelling Techniques from the Best TED Talks - Master the one thing all great TED talks have in common! What is the secret to delivering a great TED talk? What is the magic ingredient that makes a TED talk captivating? And more importantly, how can you use those secrets to make your presentations more powerful, dynamic, and engaging?
Reclaiming Conversation: The Power of Talk in a Digital Age - We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection. Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years.
No One Understands You and What to Do About It - Heidi Grant Halvorson, social psychologist and bestselling author, explains why we’re often misunderstood and how we can fix that.
Pitch Perfect: How to Say It Right the First Time, Every Time - Media guru and Emmy Award-winning correspondent Bill McGowan—coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication.
Got Your Attention?: How to Create Intrigue and Connect with Anyone - Imagine if there were ways, in a world of impatience and INFObesity, to quickly intrigue busy, distracted people and earn their interest, trust and buy-in?
Presentation Advantage: How to Inform and Persuade Any Audience - FranklinCovey outlines its "Connect Model," the mental model that allows you to connect with the message, yourself, and the audience during any presentation.
Brief: Make a Bigger Impact by Saying Less - Author Joe McCormack tackles the challenges of inattention, interruptions, and impatience that every professional faces. His proven B.R.I.E.F. approach, which stands for Background, Relevance, Information, Ending, and Follow up, helps simplify and clarify complex communication. BRIEF will help you summarize lengthy information, tell a short story, harness the power of infographics and videos, and turn monologue presentations into controlled conversations.
The Communication Book: How to Say It, Mean It, and Make It Matter - this book is your straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today.
HBR's 10 Must Reads on Communication - If you read nothing else on communicating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact
Humble Inquiry: The Gentle Art of Asking Instead of Telling - Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone - Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward.
The Fine Art Of Confident Conversation: How to improve your communication skills and build stronger relationships - In this book, communication expert Debra Fine shows you how to use conversation to build stronger relationships with friends, colleagues and family members. She provides simple techniques to help you develop meaningful conversations, keep conversations on track, achieve the purpose of your meetings and presentations, deal with difficult people and awkward situations, leave clear answerphone messages and send emails that won't be misinterpreted.
Page updated 2023-04-17
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