Co-Design & Co-Creation

Building on co-author Sharon Williams’ previous title Improving Healthcare Operations, Improving Healthcare Services: Coproduction, Codesign, and Operations examines the role of co-design and coproduction in health and social care. Extending current thinking on coproduction in healthcare and how this can be operationalised, this book opens a discussion around how it can contribute to improvement. 

Co-design is a transformative, community-centred design method which is much discussed. Beyond Sticky Notes teaches you what co-design is and how to do it. Full of useful tips, clear diagrams, and practical frameworks, this book will help you lead collaborative design work, and genuinely share power. For new and experienced practitioners alike, it is a definitive guide to the mindsets, methods, and social movements of co-design.

There is an urgent need to rethink relationships between systems of government and those who are ‘governed’.  Imagining Regulation Differently: Co-creating for Engagement explores ways of rethinking those relationships by bringing communities normally excluded from decision-making to centre stage. Using original, co-produced research, it innovatively shows how we can better use a ‘bottom-up’ approach to design regulatory regimes.

Co-design and Deliberative Engagement: What Works? documents findings from a systematic review into what works in public participation. Uniquely, the report integrates expertise from two distinct approaches to citizen engagement, co-design and deliberative engagement. Each approach offers different yet complementary insights into the variables that lead to effective citizen engagement, providing useful evidence that can inform public sector capability in this area. 

Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. Co-Production and Co-Creation: Engaging Citizens in Public Services offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. 

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation: Co-creating for a better society shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business.  The book is prescriptive. It shapes around the framework of an innovation ecosystem, encompassing the four Cs of consciousness, capacity, co-creation and courage.

Patient empowerment as a key component in the future of healthcare systems is the focus of this concise in-depth analysis. The Bright Side and the Dark Side of Patient Empowerment: Co-creation and Co-destruction of Value in the Healthcare Environment begins by defining patient empowerment as a collaborative partnership linking patients, providers, and systems, and examines the roles of health literacy, provider-patient and system-patient communication, and patient-centered care in the empowerment process. 

Co-Design and Social Innovation explores the potential of co-design as a social innovation process. It reviews the diverse theoretical and disciplinary foundations on which co-design is based. It proposes a framework for understanding co-design as a cohesive practice across the extremely broad scope of its potential applications. It explores appropriate approaches to governance and evaluation of co-design initiatives and outlines the key issues and limitations on its use. It is intended to provide a robust theoretical basis for researching co-design initiatives.

CoDesign for Public-Interest Services focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services.