Embedded Files
Application Status Flow and Corresponding Task
Application Status Flow and Corresponding Task
Active Status
Active Status
Task
Task
New
Viewed
Interview
Interview - Attempts
Interview - Archived
Archived
Pending Hire
Post Interview Prospect
Attempts
Attempts
Interview Confirmation Call/text or Post Interview
Interview Confirmation Call/text or Post Interview
Interview Confirmation Call/text or Post Interview
None
None
Attempt 6
Inactive Status
Inactive Status
Task
Task
Viewed - Facility
Hire
Do Not Hire
Position Closed
Pre Interview Applicant Rejected
Pre Interview Employer Rejected
Post Interview Applicant Rejected
Post Interview Employer Rejected
Reapply
None
None
None
None
None
None
None
None
None
Documented Events
Documented Events
Category
Category
Description
Description
Phone
Recruiter called the applicant or an outbound call.
Text
SMS sent to the applicant
Email sent to the applicant
Inbound Call
Applicant called recruiter
Event Type
Event Type
Corresponding task for the documented event
Category
Category
Description
Description
Attempt 1-6
Interractions done between Attempts 1-6
Attempt Archived
Backtracking or attempts done while application is on archived status
Escalation
N/A
Interview Conf. Call
Reminder for the scheduled interview
Interview Conf. Text
Reminder for the scheduled interview
Interview No Show
Recruiters attempt to reschedule applicant once confirmed that applicant did not show.
Event Outcome
Event Outcome
Category
Category
Description
Description
Connection
Applicant answered the call
Disconnected
Unable to reach the applicant.
Left Message
Leaving a voicemail to the applicant.
Not in Service
IVR specifically states that the phone number is not in service.
Not Needed
N/A
Sent
Applicable for Email and Text messages only.
Voicemail Unavailable
IVR specifically states that the phone number does not have a voicemail set up or voicemail is full.
Wrong Number
Someone else answers the phone number and states that it was the wrong number.
Tasks
Tasks
Category
Category
Description
Description
Attempt 2 - 3
Set 1 business day
Attempt 4-6
Set 7 business days
Escalation
N/A
Interview Confirmation Call
Depending on Applicant's scheduled interview
Interview Confirmation text
Depending on Applicant's scheduled interview
Interview No show
Once facility confirms that applicant did not show
Post Interview
Set a business day after the scheduled interview
Required Documents
If facility requires a certification, this is to check if applicant has completed getting the required documents.
Calendar
Calendar
Interview Status
Interview Status
Description
Description
Pending
Scheduled interview is still on going or no feedback to confirm if applicant showed up for the interview.
Showed - Facility Conf
The applicant showed up for the interview and was confirmed by the facility.
Showed - App Conf
Applicant confirmed showing up for the interview.
Showed - Both Conf
Both the facility and applicant confirmed showing up for the interview.
No Show - Facility Conf
Applicant did not show up for the scheduled interview as per facility.
No Show - App Conf
Applicant states that he/she didn’t make it to the scheduled interview.
No Show - Both Conf
Facility and applicant confirmed that the applicant did not show.
Applicant Cancelled
Applicant requested to cancel the scheduled interview.
Employer Cancelled
Facility cancelled the scheduled interview.
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