Calling the Applicant

VOICEMAIL

"Hi, my name is (RECRUITER) im calling from the (Facility) in behalf of (HR Manager), in regards to the (POSITION) you applied for.

Please contact me back on my direct line (DIRECT LINE). Thank You! "

I. Intro

"Hi my name is (RECRUITER) im calling from the (Facility) in behalf of (HR Manager)

Am I speaking to {applicant first and last name}?"

"You inquired about our open {position} position, is now a good time to set up an interview appointment? "

Yes

GREAT! LET ME CONFIRM SOME INFORMATION FIRST:

No

WHEN IS A GOOD TIME FOR ME TO CALL

YOU BACK? ( Date and Time given) alright, talk to you then bye!

END

"Do you remember how you heard about our job opening?"

II. Demographics

If Information is not on the Application/Quickbase

"Is this the best number to reach you? Is this a cell phone number? "

"What city and state do you live in? "

"What is your email address? "

If Data is available in QB

"Is this your active email address? / Your email address on file is (mention email address)"

"Are you currently living in (city and state)? / Our address on file is (mention City and State)."

III. Screening Questions

Please refer to facility facesheet

"Have you ever been employed by the facility in the past ?

If yes, when?"

"Did you leave on good terms?"

Note: If they did work before and say they left on good terms then schedule interview and indicate info on the invite.

If they did work and admit to not leaving on good terms then they are DISQUALIFIED.

Lastly, all disqualifying questions must be asked regardless if the applicant was already disqualified with the prior question.

IV. Scheduling for Interview

"If you are available I would like to set you up with an interview as soon as possible.

Are you available (next day, date and time)?"

"I would love to schedule for an interview as soon as possible. By any chance, would you be available tomorrow? Around (earliest interview schedule available).

Note: Always refer to the facility's Face Sheet for the interview schedules available. You may also ask the applicant's preffered day and time to make sure the schedule works for them.

"You will need to bring the following documents during the interview. (Required documents on the Facesheet)

"We also require other documents such as (Required Documents). Don’t worry if you don’t have them all, just bring what you have with you for the interview and you can always send what you are missing afterwards."

"I will be sending you a text message after we hang up with the confirmation for your interview on (day, date, time) along with the facility address and a reminder of the documents to bring with you.

Do you have any questions?

It was so nice talking to you and we look forward to seeing you!"

Did Not Pass Interview

"Thank you so much for your time. Unfortunately, we do require applicants to (mention failed items during phone screening). I will not be able to schedule you for an interview at this time, but if your situation changes in the future feel free to re-apply. All the best."

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